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  • cool grain new llens
    • rebwardlawar
    • February 13, 2022 11:27
    0 comments
  • moon new lens
    • rebwardlawar
    • February 13, 2022 11:27
    0 comments
  • head ball 3D
    • rebwardlawar
    • February 13, 2022 11:26
    0 comments
  • pana new lens
    • rebwardlawar
    • February 13, 2022 11:25
    0 comments
  • kaya new lens
    • rebwardlawar
    • February 13, 2022 11:25
    0 comments
  • bunny new lens
    • rebwardlawar
    • February 13, 2022 11:25
    0 comments
  • lalo new lens
    • rebwardlawar
    • February 13, 2022 11:24
    0 comments
  • liza new lens
    • rebwardlawar
    • February 13, 2022 11:24
    0 comments
  • hayati new lens
    • rebwardlawar
    • February 13, 2022 11:24
    0 comments
  • saka new lens
    • rebwardlawar
    • February 13, 2022 11:23
    0 comments
  • lina new lens
    • rebwardlawar
    • February 13, 2022 11:23
    0 comments
  • laura new lens
    • rebwardlawar
    • February 13, 2022 11:22
    0 comments
  • crushy new lens
    • rebwardlawar
    • February 13, 2022 11:22
    0 comments
  • shann new lens
    • rebwardlawar
    • February 13, 2022 11:22
    0 comments
  • shall new lens
    • rebwardlawar
    • February 13, 2022 11:21
    0 comments
  • Silva - Grain
    • geek_medo
    • February 13, 2022 03:18
    0 comments
  • Support me by watching my lenses
    • e_4499
    • February 13, 2022 03:16
    1 comment
  • Golden Beauty ๐Ÿ’›
    • Permanently deleted user
    • February 12, 2022 18:51
    0 comments
  • Gloomy Beauty ๐Ÿ’™
    • Permanently deleted user
    • February 12, 2022 18:50
    0 comments
  • Grainy Beauty 3 ๐Ÿ’•๐Ÿ”ฅ
    • Permanently deleted user
    • February 12, 2022 18:49
    • Edited
    0 comments
  • Grainy Beauty 2 ๐Ÿ’•
    • Permanently deleted user
    • February 12, 2022 18:48
    0 comments
  • Tan Beauty ๐ŸŠ
    • Permanently deleted user
    • February 12, 2022 18:47
    0 comments
  • Neon Beauty
    • Permanently deleted user
    • February 12, 2022 18:46
    • Edited
    0 comments
  • Midnight Beauty โค๏ธ
    • Permanently deleted user
    • February 12, 2022 18:44
    0 comments
  • Black Heart Crown ๐Ÿ–ค ๐Ÿ‘‘
    • Permanently deleted user
    • February 12, 2022 18:43
    0 comments
  • Devil Crown ๐Ÿ‘‘ ๐Ÿ˜ˆ
    • Permanently deleted user
    • February 12, 2022 18:42
    0 comments
  • Alien Emoji ๐Ÿ‘ฝ
    • Permanently deleted user
    • February 12, 2022 18:41
    0 comments
  • Skull Emoji ๐Ÿ’€
    • Permanently deleted user
    • February 12, 2022 18:40
    0 comments
  • Grainy Beauty ๐Ÿ’•
    • Permanently deleted user
    • February 12, 2022 18:39
    • Edited
    0 comments
  • The Devil ๐Ÿ˜ˆ
    • Permanently deleted user
    • February 12, 2022 18:38
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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