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  • skeleton body 3D new lens
    • rebwardlawar
    • February 12, 2022 11:01
    0 comments
  • cheetah 3D new lens
    • rebwardlawar
    • February 12, 2022 11:00
    0 comments
  • four camera new lens
    • rebwardlawar
    • February 12, 2022 10:59
    0 comments
  • hdr new lens
    • rebwardlawar
    • February 12, 2022 10:58
    0 comments
  • ava new lens
    • rebwardlawar
    • February 12, 2022 10:58
    0 comments
  • oliva new lens
    • rebwardlawar
    • February 12, 2022 10:57
    0 comments
  • jasper new lens
    • rebwardlawar
    • February 12, 2022 10:57
    0 comments
  • luna new lens
    • rebwardlawar
    • February 12, 2022 10:57
    0 comments
  • hazel new lens
    • rebwardlawar
    • February 12, 2022 10:56
    0 comments
  • shady new lens
    • rebwardlawar
    • February 12, 2022 10:56
    0 comments
  • creamy new lens
    • rebwardlawar
    • February 12, 2022 10:55
    0 comments
  • sensitive content new lens
    • rebwardlawar
    • February 12, 2022 10:55
    0 comments
  • love you new lens
    • rebwardlawar
    • February 12, 2022 10:55
    0 comments
  • indie kid new lens
    • rebwardlawar
    • February 12, 2022 10:54
    0 comments
  • vevo new lens
    • rebwardlawar
    • February 12, 2022 10:54
    0 comments
  • beach new lens
    • rebwardlawar
    • February 12, 2022 10:53
    0 comments
  • morning streaks new lens
    • rebwardlawar
    • February 12, 2022 10:53
    0 comments
  • grain R1 new lens
    • rebwardlawar
    • February 12, 2022 10:52
    0 comments
  • brown vibes new lens
    • rebwardlawar
    • February 12, 2022 10:52
    0 comments
  • golden hours new lens
    • rebwardlawar
    • February 12, 2022 10:51
    0 comments
  • red devil new lens
    • rebwardlawar
    • February 12, 2022 10:49
    0 comments
  • blue new lens
    • rebwardlawar
    • February 12, 2022 10:49
    0 comments
  • colorful new lens
    • rebwardlawar
    • February 12, 2022 10:49
    0 comments
  • unicorn new lens
    • rebwardlawar
    • February 12, 2022 10:48
    0 comments
  • long nose 3D
    • rebwardlawar
    • February 12, 2022 10:47
    0 comments
  • With Love
    • qatar4u
    • February 12, 2022 10:02
    0 comments
  • Freak
    • bagdellenok
    • February 11, 2022 21:57
    0 comments
  • 3D Earth watch
    • mehran.barozhi
    • February 11, 2022 21:11
    0 comments
  • animation spinner
    • mehran.barozhi
    • February 11, 2022 21:10
    0 comments
  • Fun robot
    • mehran.barozhi
    • February 11, 2022 21:09
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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