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  • naruto select
    • Permanently deleted user
    • June 15, 2020 16:09
    0 comments
  • How to control the number of particles depending on how much you open your mouth
    • Permanently deleted user
    • June 16, 2020 13:48
    • Edited
    1 comment
  • 6-DOF pose estimation (SnapML)
    • Tom GoSpooky
    • June 15, 2020 09:49
    1 comment
  • Bitmoji-style based on Paper Head Template
    • Permanently deleted user
    • June 15, 2020 08:03
    2 comments
  • Version 3.0 crashing on opening Project
    • Felix Möller
    • June 15, 2020 06:59
    7 comments
  • Whats the algorithm for filters on the explore page?
    • Permanently deleted user
    • June 15, 2020 05:46
    2 comments
  • Face Expressions
    • ibrahimalrwili
    • June 15, 2020 03:30
    0 comments
  • Multiple Image Marker Trackers
    • Permanently deleted user
    • June 15, 2020 02:38
    • Edited
    2 comments
  • crybaby
    • mkareta69
    • June 14, 2020 22:27
    0 comments
  • MY SNAPCHAT LENSES COLLECTION
    • eliekamoni
    • June 14, 2020 21:08
    1 comment
  • NL
    • Bbishoy
    • June 14, 2020 20:31
    0 comments
  • %%MTMANG اتـش دي كورة مشـاهدة مبـاراة ريال مدريد وايبار بث مباشر korahd بث لايف مشاهدة مباراة ريال مدريد اليوم شاهد اللعبة %%الان بث اونلاين مباراة ريال مدريد وايبار ^^بث مباراة ايبار الان شاهد مجانا TV $$رابط الاسطورة ريال مدريد وايبار مباشر %KJTUA
    • Permanently deleted user
    • June 14, 2020 17:01
    1 comment
  • Wolf Friend AR
    • Malmiller5
    • June 14, 2020 16:01
    0 comments
  • Catfish V2
    • Malmiller5
    • June 14, 2020 15:59
    0 comments
  • New Features
    • Malmiller5
    • June 14, 2020 15:55
    1 comment
  • RIP Sushant Singh Rajput
    • Igunnusaluja
    • June 14, 2020 12:00
    0 comments
  • How to find out if your Lens is Trending or on the top list???
    • alisaid_king
    • June 14, 2020 10:30
    2 comments
  • How do I contact Lens creator named Peder?
    • Permanently deleted user
    • June 14, 2020 08:02
    5 comments
  • lens studio audio
    • deema1889
    • June 14, 2020 05:40
    2 comments
  • Send this to your crush
    • Aucun
    • June 14, 2020 04:26
    0 comments
  • Doesn`t work material editor and supgraph editor in all projects.
    • Pavel
    • June 13, 2020 20:03
    • Edited
    6 comments
  • On Trending list!!! Don't miss out! Check it out!!
    • alisaid_king
    • June 13, 2020 19:42
    0 comments
  • Face Image binding to Face Mask
    • Richard Gray
    • June 13, 2020 18:18
    2 comments
  • custom Cameras
    • dark soul
    • June 13, 2020 09:00
    0 comments
  • Tensorflow optimize step breaks model
    • Marco Vanossi
    • June 13, 2020 05:10
    1 comment
  • string input on SnapML instead of array
    • Marco Vanossi
    • June 13, 2020 04:42
    6 comments
  • ML Style Transfer spelling error?
    • ethanprimmer
    • June 13, 2020 03:36
    2 comments
  • Adding Lens to prerecorded video
    • none
    • June 12, 2020 23:46
    • Edited
    8 comments
  • pencil drawings | a SnapML Lens made by me!
    • Permanently deleted user
    • June 12, 2020 22:53
    2 comments
  • rose head
    • ibrahimalrwili
    • June 12, 2020 22:13
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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