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  • FOUNDING DAY .
    • إشراقه
    • February 23, 2022 14:45
    1 comment
  • hụi
    • 19 minh đức
    • February 23, 2022 13:43
    0 comments
  • Random Numbers (1-100)
    • SirQu3ntin
    • February 23, 2022 13:42
    14 comments
  • 3D Model for Vertex Distortion falls apart
    • Ines Hilz
    • February 23, 2022 09:07
    • Edited
    1 comment
  • Bitmoji Intergration - Lenses
    • John Brown
    • February 23, 2022 08:04
    • Edited
    1 comment
  • Spider Man Crown
    • Sofunnyvidz
    • February 23, 2022 00:48
    0 comments
  • Flower Growing
    • Sofunnyvidz
    • February 23, 2022 00:47
    2 comments
  • Tom Holland FT 3
    • Sofunnyvidz
    • February 23, 2022 00:46
    0 comments
  • Hands On You - Experimenting with new "Sounds" 🔥
    • Sam Finding
    • February 23, 2022 00:41
    0 comments
  • Which MCU Character
    • Sofunnyvidz
    • February 23, 2022 00:25
    0 comments
  • Blue Flowers
    • Sofunnyvidz
    • February 23, 2022 00:22
    0 comments
  • David Bowie
    • Sofunnyvidz
    • February 23, 2022 00:20
    0 comments
  • Captain America
    • Sofunnyvidz
    • February 23, 2022 00:18
    0 comments
  • Blue Butterflies
    • Sofunnyvidz
    • February 23, 2022 00:17
    0 comments
  • Purple Heart Crown
    • Sofunnyvidz
    • February 23, 2022 00:16
    0 comments
  • Can I block the spammer at Snapchat?
    • Backpack Geeks
    • February 22, 2022 17:18
    0 comments
  • Use project of lens studio snapchat on ReactNative
    • circle extra
    • February 22, 2022 12:12
    0 comments
  • [BUG] Lens Studio crashes when deleting tweened obbject
    • Leon Klein Breteler
    • February 22, 2022 09:29
    1 comment
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=4daae93d9fe643c99faea24ea54e8fbe&metadata=01
    • q_que4748z
    • February 21, 2022 20:58
    1 comment
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=4b31cf92a0d24137a165c6384c66ae64&metadata=01
    • q_que4748z
    • February 21, 2022 20:57
    0 comments
  • Lenzo's Gentle Rose
    • lenzo
    • February 21, 2022 18:13
    0 comments
  • Bright Staz
    • lenzo
    • February 21, 2022 18:10
    0 comments
  • Doja Cat - Planet Her Collab
    • lenzo
    • February 21, 2022 18:01
    0 comments
  • Editable text box
    • Ravi Rao
    • February 21, 2022 14:17
    1 comment
  • Tap screen change objects
    • Paula Casado
    • February 21, 2022 11:30
    1 comment
  • Th3rml | a Lens made by me
    • ru.ian
    • February 20, 2022 18:06
    0 comments
  • 2x cute
    • qatar4u
    • February 20, 2022 04:48
    0 comments
  • 3x cute
    • qatar4u
    • February 20, 2022 02:38
    • Edited
    0 comments
  • Needing help with still photo
    • Benni Richards
    • February 20, 2022 02:00
    1 comment
  • Kigurumi bunny v2
    • bagdellenok
    • February 19, 2022 13:29
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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