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Graphics
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open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
It's not supported
Different versions of CameraKit require certain versions of Lens Studio (which I’m assuming this is why you need the older version). I’ve started saving my old downloads because of this reason, but I’m your case the Lens Studio team will need to provide you with the old version. I can’t tag on mobile, but try tagging Vincent Tang (don’t routinely tag him, but do it for this particular issue)
modelsbymike3d
that's exactly the reason, I'll tag it to try to get the Windows version, the agency only has the macOS version thank you!
Vincent Tang
Can you help me with this?
Hey Caio,
I am reaching out to you privately to connect you with the right resources. Expect an email from lensstudio-support@snapchat.com in a little bit.
Cheers,
Vincent
thank you very much, the email arrived and the version is working perfectly!
HI, I also need an old version of Lens studio, for the same reason. I'm using the camera kit sdk v1.8.1 so I need to install Lens Studio 4.10 on Mac. Can you help me?
Thank you!
@... can you send me version 4.7.2 for windows?