The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

General

تابع منشورات جديدة منشورات وتعليقات جديدة

Ask questions, discuss topics, and help other creators

Lens Studio Learning
Lens Studio Live Schedule
Intermediate Classes
Download Example Projects
Tips and tricks!
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • program freezing when opening.
    • Permanently deleted user
    • 12 فبراير، 2021 01:23
    1 تعليق
  • public profile تمت الإجابة عليه
    • zizoagha6
    • 11 فبراير، 2021 22:35
    2 تعليقات
  • Website take too much time need help?
    • Permanently deleted user
    • 11 فبراير، 2021 19:31
    0 تعليقات
  • I need some help on adding a 3D Object.
    • Permanently deleted user
    • 11 فبراير، 2021 17:56
    0 تعليقات
  • Color Correction Not Working.
    • Permanently deleted user
    • 11 فبراير، 2021 15:43
    1 تعليق
  • Lenses with music licensed by Snapchat
    • Maya Kiesel
    • 11 فبراير، 2021 10:51
    1 تعليق
  • MIssing Drivers
    • None
    • 11 فبراير، 2021 01:20
    9 تعليقات
  • How Can I Add Lens On My Site?
    • Permanently deleted user
    • 10 فبراير، 2021 22:27
    2 تعليقات
  • How can I modify the blur factor with a tween?
    • devisevib
    • 12 فبراير، 2021 00:08
    • تم التحرير
    0 تعليقات
  • Is there a way to flip the orthographic Camera?
    • Permanently deleted user
    • 10 فبراير، 2021 21:21
    1 تعليق
  • Public Profile Bug
    • Madhav Dihora
    • 10 فبراير، 2021 18:47
    4 تعليقات
  • face image lens is rejected.
    • maheshrawat022
    • 10 فبراير، 2021 18:34
    1 تعليق
  • Lenses should utilize the Snapchat camera when taking Snaps with image picker
    • maheshrawat022
    • 10 فبراير، 2021 11:48
    2 تعليقات
  • can't install snap cam
    • Permanently deleted user
    • 10 فبراير، 2021 04:48
    7 تعليقات
  • Lens Studio Not Responding
    • Permanently deleted user
    • 9 فبراير، 2021 20:54
    1 تعليق
  • Lens studio work with React Native?
    • Permanently deleted user
    • 9 فبراير، 2021 18:46
    0 تعليقات
  • HDR color
    • sara.musa00
    • 9 فبراير، 2021 15:38
    1 تعليق
  • Bitmoji 3D Avatar
    • Maya Kiesel
    • 9 فبراير، 2021 18:53
    • تم التحرير
    1 تعليق
  • I have my lens online and it works perfectly on cellphone. But my mask material doesn't appears on Snap Camera. Why?!
    • Permanently deleted user
    • 9 فبراير، 2021 09:51
    1 تعليق
  • Face and eye 👌🏻
    • lizann.ibrahim
    • 8 فبراير، 2021 21:11
    1 تعليق
  • Camera crashing when using obs while playing a game
    • Permanently deleted user
    • 8 فبراير، 2021 17:47
    0 تعليقات
  • Public Profile
    • clocksbroken
    • 8 فبراير، 2021 17:39
    1 تعليق
  • Motorola edge+
    • Steve Weir
    • 8 فبراير، 2021 07:22
    0 تعليقات
  • How i can add lensstudio to my website
    • Permanently deleted user
    • 8 فبراير، 2021 05:16
    • تم التحرير
    4 تعليقات
  • How would I upload a Lightroom Preset from my phone to Lens Studio?
    • Permanently deleted user
    • 8 فبراير، 2021 04:37
    1 تعليق
  • cyber glowing effect
    • rafaelgagnon
    • 7 فبراير، 2021 22:08
    3 تعليقات
  • HOW TO GET THE SHARPEN EFFECT IN LENS STUDIO
    • gorkem kaplan
    • 7 فبراير، 2021 13:59
    3 تعليقات
  • sunris lens
    • Permanently deleted user
    • 7 فبراير، 2021 12:21
    1 تعليق
  • Filter Get "Rejected" many time
    • Permanently deleted user
    • 7 فبراير، 2021 10:56
    3 تعليقات
  • Countdown by hours !!
    • Anas Olabi
    • 7 فبراير، 2021 10:09
    0 تعليقات
  • «
  • ‹
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It