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إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • How to get and used lenses on Snapchat?
    • Permanently deleted user
    • 30 ديسمبر، 2021 11:54
    3 تعليقات
  • extra text from image libray
    • none
    • 29 ديسمبر، 2021 20:27
    0 تعليقات
  • Camera Not Working Fine
    • Permanently deleted user
    • 27 ديسمبر، 2021 19:45
    2 تعليقات
  • Lens Studio Won't Launch "Entry Point Not Found"
    • Permanently deleted user
    • 27 ديسمبر، 2021 12:19
    3 تعليقات
  • opengl32 is not work w snap camera
    • Permanently deleted user
    • 27 ديسمبر، 2021 01:56
    1 تعليق
  • How to programmatically control the selected lens
    • Permanently deleted user
    • 26 ديسمبر، 2021 21:18
    0 تعليقات
  • How to mirror flip the lens?
    • Permanently deleted user
    • 25 ديسمبر، 2021 04:11
    2 تعليقات
  • someone help me pls
    • Permanently deleted user
    • 25 ديسمبر، 2021 02:09
    5 تعليقات
  • Why is the camera lens circular but the image sensor is rectangle in shape?
    • Permanently deleted user
    • 6 يناير، 2022 07:36
    • تم التحرير
    0 تعليقات
  • Sending an Intent to Snapchat?
    • Permanently deleted user
    • 24 ديسمبر، 2021 11:10
    0 تعليقات
  • too many requests, please try again later.
    • Permanently deleted user
    • 23 ديسمبر، 2021 15:50
    • تم التحرير
    0 تعليقات
  • No lenses found on my snap camera
    • Permanently deleted user
    • 23 ديسمبر، 2021 14:55
    3 تعليقات
  • Snapcamera saying too many requests please try again later
    • Permanently deleted user
    • 23 ديسمبر، 2021 13:14
    2 تعليقات
  • lenses aren't loading
    • katz_lava
    • 23 ديسمبر، 2021 11:28
    2 تعليقات
  • Lens does not list my name after being published
    • Bart T.
    • 22 ديسمبر، 2021 23:52
    2 تعليقات
  • My world object stuck and follow camera instead of being placed in world.
    • Guillaume
    • 21 ديسمبر، 2021 11:19
    2 تعليقات
  • 0966569999912
    • amolah054
    • 20 ديسمبر، 2021 15:37
    0 تعليقات
  • 3D Body tracking shake move
    • Permanently deleted user
    • 19 ديسمبر، 2021 22:29
    3 تعليقات
  • azhesingl
    • azha_officiall
    • 19 ديسمبر، 2021 21:11
    0 تعليقات
  • الفايز للعطور
    • alfayezperf_ksa
    • 18 ديسمبر، 2021 08:16
    3 تعليقات
  • how do i decrease the particles speed
    • rubal 17
    • 16 ديسمبر، 2021 10:08
    6 تعليقات
  • Baseball cap shadow mesh
    • HelloFrancisco
    • 16 ديسمبر، 2021 04:49
    5 تعليقات
  • error
    • Permanently deleted user
    • 15 ديسمبر، 2021 17:47
    1 تعليق
  • How do I change the brightness of Lens
    • Permanently deleted user
    • 15 ديسمبر، 2021 14:45
    2 تعليقات
  • Lens works on computer preview and phone but...
    • Anszi Panszi
    • 15 ديسمبر، 2021 09:55
    2 تعليقات
  • Plane detection only works on iOS devices?
    • Bart T.
    • 15 ديسمبر، 2021 09:06
    2 تعليقات
  • Snap Camera/Streamlabs
    • atay158
    • 15 ديسمبر، 2021 04:41
    1 تعليق
  • Multiple 3D Body Tracking
    • Permanently deleted user
    • 14 ديسمبر، 2021 15:29
    1 تعليق
  • Security of lenses?
    • Permanently deleted user
    • 14 ديسمبر، 2021 10:46
    0 تعليقات
  • object position hand tracking
    • Permanently deleted user
    • 14 ديسمبر، 2021 10:11
    2 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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