The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Blown White
    • 3mado58
    • April 30, 2020 01:33
    1 comment
  • TAN Filter
    • 3mado58
    • April 30, 2020 01:32
    2 comments
  • lens disappeared
    • Brittan
    • April 29, 2020 19:58
    0 comments
  • These Lens Are Amazing!!! Click me
    • ItzJustSamu
    • April 29, 2020 07:20
    0 comments
  • My new filter - Simpson walking into the bush
    • sreardon9
    • April 28, 2020 06:58
    0 comments
  • sharing
    • Permanently deleted user
    • April 27, 2020 21:34
    0 comments
  • check out my space lens!
    • e.marquis24
    • April 27, 2020 21:26
    1 comment
  • Submit my lens
    • jimysakura
    • April 25, 2020 21:32
    0 comments
  • azlan x juan
    • Chewynald
    • April 25, 2020 09:41
    0 comments
  • lens in review for 2 days
    • Brittan
    • April 24, 2020 23:30
    0 comments
  • Todd Blush
    • diyap126
    • April 24, 2020 21:18
    0 comments
  • vogue lens
    • aururi03
    • April 24, 2020 16:29
    0 comments
  • My Lenses In Review
    • Wadee.h
    • April 24, 2020 13:03
    0 comments
  • OFF-WHITE 1s
    • Permanently deleted user
    • April 23, 2020 20:07
    0 comments
  • Change hair color
    • Permanently deleted user
    • April 23, 2020 19:27
    0 comments
  • the love
    • Permanently deleted user
    • April 23, 2020 13:17
    2 comments
  • Cool lens ( SoftDark Lens) by Tariq
    • Permanently deleted user
    • April 23, 2020 06:59
    2 comments
  • BoJack Blush
    • diyap126
    • April 22, 2020 04:28
    0 comments
  • aivy's bday
    • luna_moon285
    • April 22, 2020 04:04
    0 comments
  • Lenses Won't Show Up on Profile
    • steven.katzz
    • April 22, 2020 03:27
    1 comment
  • Cool left eye
    • Zachary roswell
    • April 20, 2020 05:22
    0 comments
  • My first lens - Ganja
    • Iam Notrobot
    • April 19, 2020 13:54
    0 comments
  • Google Data Center Lens
    • Permanently deleted user
    • April 19, 2020 03:05
    0 comments
  • Peachy Filter
    • Permanently deleted user
    • April 18, 2020 08:13
    0 comments
  • payment
    • Jmhorve7
    • April 17, 2020 15:24
    1 comment
  • My First Lens- Eye of Horus
    • salvierdmello
    • April 17, 2020 15:21
    0 comments
  • Spring Flower Crown lens
    • grgaca
    • April 17, 2020 14:30
    • Edited
    1 comment
  • Tenoroc Bingo
    • Permanently deleted user
    • April 17, 2020 13:44
    0 comments
  • Vaporwave Rose
    • Permanently deleted user
    • April 17, 2020 12:36
    0 comments
  • Hey Y'all! I made a thing?
    • supashreyy
    • April 17, 2020 11:03
    1 comment
  • «
  • ‹
  • 303
  • 304
  • 305
  • 306
  • 307
  • 308
  • 309
  • 310
  • 311
  • 312
  • 313
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It