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  • NYXIA
    • Wenstrades
    • November 26, 2020 02:48
    4 comments
  • Happy Quotes
    • Wenstrades
    • November 25, 2020 19:28
    6 comments
  • Classic Film
    • saqib_m55
    • November 25, 2020 18:52
    3 comments
  • FAVORITO
    • saqib_m55
    • November 25, 2020 16:58
    6 comments
  • UK drill Snapchat lens
    • essa_diallo
    • November 25, 2020 01:30
    3 comments
  • Gucci Snakes
    • seanbeaumont1
    • November 25, 2020 01:07
    3 comments
  • SO TIRED
    • Munzushka
    • November 24, 2020 22:43
    2 comments
  • Top lenses
    • Permanently deleted user
    • November 24, 2020 22:18
    7 comments
  • golden hour
    • dariusxu
    • November 24, 2020 21:44
    3 comments
  • Solar System
    • dariusxu
    • November 24, 2020 19:15
    4 comments
  • Amazing Day lens
    • Alkayedd
    • November 24, 2020 16:09
    4 comments
  • Dragon Filter
    • sargun_datway1
    • November 24, 2020 13:29
    3 comments
  • new lens ( Old TV )
    • Maha
    • November 24, 2020 23:06
    • Edited
    5 comments
  • Christmas snatna hat lens
    • maheshrawat022
    • November 24, 2020 11:06
    2 comments
  • Leo Messi Lens
    • asishtom1999
    • November 24, 2020 09:11
    1 comment
  • Christmas Border
    • realbakari
    • November 24, 2020 00:28
    2 comments
  • new lens ( biscuit )
    • Maha
    • November 23, 2020 22:53
    3 comments
  • Let's cuddle has almost 2.5mil users!
    • laurensvddrift
    • November 23, 2020 21:52
    3 comments
  • Teal and Orange by Vir
    • itsbitw
    • November 23, 2020 18:08
    2 comments
  • "Crocs Dog" was my first lens months ago
    • Permanently deleted user
    • November 23, 2020 12:33
    2 comments
  • could you try this?
    • dritydrops
    • November 23, 2020 07:22
    2 comments
  • Pearl Bug Alien
    • Niko Hestia
    • November 23, 2020 05:09
    2 comments
  • "Aesthetic streaks" by Karan Padhiar
    • karanpadhiar21
    • November 23, 2020 04:11
    3 comments
  • Explicit
    • Wenstrades
    • November 22, 2020 22:26
    3 comments
  • new lens ( The sea )
    • Maha
    • November 22, 2020 21:21
    2 comments
  • Tis The Season
    • Dennis Windowmaker
    • November 22, 2020 17:21
    3 comments
  • try my Lenses
    • Permanently deleted user
    • November 22, 2020 14:01
    3 comments
  • Your creativity
    • mr.riad
    • November 22, 2020 12:50
    2 comments
  • For a Reason
    • mr.riad
    • November 22, 2020 12:44
    2 comments
  • SPIDERMAN
    • Munzushka
    • November 22, 2020 07:04
    2 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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