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  • apple-mac style filter lens
    • daw-v
    • January 02, 2021 07:56
    2 comments
  • [Pinocchio]
    • SirQu3ntin
    • January 01, 2021 21:25
    4 comments
  • "Neon face"
    • Permanently deleted user
    • January 01, 2021 18:14
    2 comments
  • Eye ART
    • sevar
    • January 01, 2021 17:57
    2 comments
  • new filters!! :)
    • itscassielu
    • January 01, 2021 07:10
    2 comments
  • [Game] Bees n' Boops
    • Niko Hestia
    • December 31, 2020 20:41
    2 comments
  • go try teal vibes!
    • iwojtowicz8
    • December 31, 2020 19:35
    2 comments
  • Check it out!! 4K Music - Yvngyam
    • Permanently deleted user
    • December 31, 2020 18:53
    2 comments
  • best Lens in 2020 christmas
    • slomlife
    • December 31, 2020 14:58
    5 comments
  • Try out my 2021 New Year Countdown lens!
    • devisevib
    • December 31, 2020 06:30
    • Edited
    2 comments
  • Hey, good morning try my new lens
    • krazzyjanak
    • December 31, 2020 05:01
    2 comments
  • new year lens
    • P Pascall
    • December 30, 2020 21:17
    3 comments
  • Natural Skin Retouch
    • desiwebsite
    • December 30, 2020 16:15
    6 comments
  • OranLue : CHECK IT OUT !
    • a_ij
    • December 30, 2020 14:32
    2 comments
  • New Filter
    • mileslevy22.bk
    • December 30, 2020 05:49
    1 comment
  • Check out my Updated Lens!
    • Tyler Diven
    • December 29, 2020 16:31
    1 comment
  • NEW LENS! "CASH FLOW"
    • Tyler Diven
    • December 29, 2020 16:30
    0 comments
  • Hi
    • parthskipper
    • December 29, 2020 15:35
    1 comment
  • hansome face
    • slomlife
    • December 29, 2020 14:43
    1 comment
  • pick Hair Color
    • slomlife
    • December 29, 2020 14:40
    1 comment
  • College Lens
    • asishtom1999
    • December 29, 2020 09:55
    1 comment
  • image presentation lens
    • daw-v
    • December 29, 2020 09:47
    1 comment
  • DIZZY BUGS BUNNY
    • Munzushka
    • December 28, 2020 09:36
    1 comment
  • Indie x kidcore
    • dritydrops
    • December 28, 2020 08:01
    1 comment
  • Dusty Brown
    • abhinav1285
    • December 28, 2020 07:51
    1 comment
  • A WORD TO 2020 LENS
    • daw-v
    • December 28, 2020 06:36
    1 comment
  • Check out my new material editor pink lens
    • muhammad99sher
    • December 27, 2020 23:33
    2 comments
  • New lens (ice cream ) Chain physics
    • Maha
    • December 27, 2020 21:28
    2 comments
  • warm effects
    • Arch.mo
    • December 27, 2020 19:27
    2 comments
  • my new lens that helps correcting color and makes you look perfect
    • daw-v
    • December 27, 2020 12:15
    2 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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