The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Colorful | SnapML
    • Permanently deleted user
    • May 29, 2021 22:45
    2 comments
  • Clouds | SnapML
    • Permanently deleted user
    • May 29, 2021 22:45
    2 comments
  • Blue and Maroon | SnapML
    • Permanently deleted user
    • May 29, 2021 22:45
    1 comment
  • Tree Bark | SnapML
    • Permanently deleted user
    • May 29, 2021 22:44
    2 comments
  • Fiery Outline | SnapML
    • Permanently deleted user
    • May 29, 2021 22:44
    2 comments
  • Dots | SnapML
    • Permanently deleted user
    • May 29, 2021 22:44
    2 comments
  • VITA [VISUAL SCRIPT]
    • Itsdasan1
    • May 29, 2021 21:51
    4 comments
  • A21 new lenses try out autumn
    • ahmad_chiway
    • May 29, 2021 19:34
    0 comments
  • a20 new lenses try out
    • ahmad_chiway
    • May 29, 2021 19:33
    0 comments
  • A19 new lenses try out 3D golf ball
    • ahmad_chiway
    • May 29, 2021 19:32
    0 comments
  • VFX Phoenix Bird [Animated 3D]
    • nea
    • May 29, 2021 12:01
    • Edited
    5 comments
  • GLITCHLY
    • nea
    • May 29, 2021 11:16
    • Edited
    4 comments
  • check out my lens "bluesthetic"
    • shravaniman
    • May 29, 2021 11:13
    2 comments
  • Samar
    • Abdullah0009
    • May 29, 2021 05:12
    1 comment
  • clown
    • Maha
    • May 28, 2021 22:45
    2 comments
  • Evening effects
    • Hsn4-4
    • May 28, 2021 22:24
    2 comments
  • new lenses try out caio
    • ahmad_chiway
    • May 28, 2021 21:06
    2 comments
  • new lenses try out zombie
    • ahmad_chiway
    • May 28, 2021 21:05
    1 comment
  • new lenses try out Gifaffe
    • ahmad_chiway
    • May 28, 2021 21:04
    2 comments
  • WeirdEye
    • Wenstrades
    • May 28, 2021 21:00
    2 comments
  • Film 135
    • gagzslach
    • May 28, 2021 18:55
    2 comments
  • Glass techno mask
    • Permanently deleted user
    • May 28, 2021 17:09
    2 comments
  • First lens
    • Gini -.-
    • May 28, 2021 16:09
    3 comments
  • Clock night is a time and day lens with a very nice effect. Try it now
    • Aboday.123
    • May 28, 2021 14:38
    2 comments
  • covid-19 new lens
    • Aboday.123
    • May 28, 2021 14:37
    2 comments
  • covid-19 new lens
    • Aboday.123
    • May 28, 2021 14:37
    1 comment
  • Burger Man new lens
    • Aboday.123
    • May 28, 2021 14:36
    2 comments
  • Ab-face 12 beautiful face lenses
    • Aboday.123
    • May 28, 2021 14:34
    2 comments
  • [TEMPLATE] Light Kit
    • Nathansandars
    • May 28, 2021 12:09
    • Edited
    6 comments
  • New Lens "Ralphie Calling"
    • sevar
    • May 28, 2021 18:48
    • Edited
    5 comments
  • «
  • ‹
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It