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  • Perfect frame
    • mr_dorvi
    • June 01, 2021 06:08
    3 comments
  • Bongo cat
    • mr_dorvi
    • June 01, 2021 06:07
    2 comments
  • Among Us
    • mr_dorvi
    • June 01, 2021 06:07
    3 comments
  • Tjena
    • mr_dorvi
    • June 01, 2021 06:06
    3 comments
  • Only red
    • mr_dorvi
    • June 01, 2021 06:05
    3 comments
  • Rishikesh (india)
    • mr_dorvi
    • June 01, 2021 06:05
    3 comments
  • Guys please try my new cute lens this is the final lens that I like so far ๐Ÿฅฐ
    • Pamelarose9179
    • June 01, 2021 06:04
    4 comments
  • Feeling of art [Animated 3D]
    • nea
    • June 01, 2021 06:03
    7 comments
  • Positive Words Lens with 2D delusional shadow
    • ibra
    • June 01, 2021 05:52
    6 comments
  • New lens Tomato
    • Aboday.123
    • June 01, 2021 05:36
    2 comments
  • Feeling myself [Animatied 3D]
    • nea
    • June 01, 2021 05:25
    7 comments
  • VFX shark
    • creatorwill
    • June 01, 2021 05:22
    5 comments
  • grey realistic eyes
    • Kanika.khatri
    • June 01, 2021 04:32
    • Edited
    2 comments
  • Fun Ice Cream Lens (Chain Physics)
    • Maha
    • June 01, 2021 02:50
    6 comments
  • The cake lens and the candles are wonderful
    • Maha
    • June 01, 2021 02:38
    • Edited
    7 comments
  • NEED ATTENTION LENSE- Please Share!
    • Dirtysnapsftw
    • June 01, 2021 00:19
    2 comments
  • 3dnano ( New Lens (
    • Adnanelbalushi
    • May 31, 2021 22:26
    4 comments
  • Black hearts
    • Allie_neff
    • May 31, 2021 19:58
    2 comments
  • new lenses coffe face
    • ahmad_chiway
    • May 31, 2021 19:41
    3 comments
  • new lenses lacasa face
    • ahmad_chiway
    • May 31, 2021 19:39
    3 comments
  • new lenses dog funny face
    • ahmad_chiway
    • May 31, 2021 19:38
    3 comments
  • Hello guys I need help by sharing this ๐Ÿ˜ญ๐Ÿ˜ญ
    • Pamelarose9179
    • May 31, 2021 18:48
    2 comments
  • Hello guys I need help by sharing this ๐Ÿ˜ญ๐Ÿ˜ญ
    • Pamelarose9179
    • May 31, 2021 18:48
    3 comments
  • Aezzy beauty
    • Awaischorahi
    • May 31, 2021 18:15
    6 comments
  • lucky 3
    • Harpx0
    • May 31, 2021 17:57
    5 comments
  • New Lens "Reflect Light"
    • sevar
    • June 01, 2021 16:19
    • Edited
    8 comments
  • Lens creator
    • sukhprt_sandhu
    • May 31, 2021 16:35
    4 comments
  • BW Body Outline
    • nea
    • May 31, 2021 16:08
    7 comments
  • check out my lens "bright"
    • shravaniman
    • May 31, 2021 15:56
    2 comments
  • check out my lens "aloof"
    • shravaniman
    • May 31, 2021 15:54
    2 comments
  • ยซ
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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