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  • Jagged pixelated 3D text and PNG images
    • Kris
    • March 22, 2022 16:56
    2 comments
  • "Galactic Rock"
    • Sudi
    • March 22, 2022 16:24
    3 comments
  • Lens disappearing in Snap Camera after update
    • J Baxterdash
    • March 22, 2022 10:05
    2 comments
  • Why can’t i import my lens to the snapchat app
    • Christine Chen
    • March 22, 2022 02:11
    3 comments
  • How to place an 3d object on a wall and connect it to another wall by tapping?
    • Mashto
    • March 21, 2022 22:30
    0 comments
  • Get custom trigger into a script
    • Balraj Bains
    • March 22, 2022 00:32
    • Edited
    0 comments
  • new lens
    • waleed alshmri
    • March 21, 2022 18:38
    0 comments
  • Made a Vintage VHS filter
    • It’s Kas
    • March 21, 2022 13:46
    3 comments
  • Love Call
    • qatar4u
    • March 21, 2022 12:20
    2 comments
  • My Latest Lens 💛🔥
    • miioii2019
    • March 21, 2022 10:38
    1 comment
  • amazing nature lens and good quality
    • Slomlife
    • March 21, 2022 10:00
    0 comments
  • GLITTER MAKEUP
    • sabby59
    • March 21, 2022 07:38
    1 comment
  • Creator profile
    • rohitmann132
    • March 21, 2022 04:31
    3 comments
  • Why are SnapCam filters free to use by people?
    • IzzsI
    • March 21, 2022 01:21
    4 comments
  • Baby custom
    • Faris
    • March 20, 2022 23:46
    14 comments
  • Face expression
    • s0w_night
    • March 20, 2022 21:01
    0 comments
  • new lens
    • waleed alshmri
    • March 20, 2022 18:08
    2 comments
  • AR Bed
    • Jay.mills1
    • March 20, 2022 14:08
    2 comments
  • Hoe krijg ik een aangepaste lens op mijn Snapchatat
    • dianacasoria
    • March 19, 2022 16:10
    1 comment
  • Can't publish and save as my lens
    • Chuichui9572
    • March 19, 2022 15:43
    2 comments
  • Layla
    • chakdar.it
    • March 19, 2022 15:09
    1 comment
  • Soft dreamy
    • Khalfaaan.m
    • March 19, 2022 10:05
    2 comments
  • please help
    • athb.almsha3r
    • March 19, 2022 09:05
    5 comments
  • Yk
    • ykamaran48
    • March 18, 2022 19:29
    0 comments
  • Yk
    • ykamaran48
    • March 18, 2022 19:28
    0 comments
  • Kandura
    • bagdellenok
    • March 18, 2022 18:56
    0 comments
  • download
    • it0zzi
    • March 18, 2022 12:02
    1 comment
  • darawan.king
    • ماموستا عادل عزت
    • March 18, 2022 11:38
    1 comment
  • Не работает кнопка download на сайте
    • it0zzi
    • March 18, 2022 11:31
    2 comments
  • 2F97
    • S J M A 🤍|🕊
    • March 18, 2022 09:51
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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