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  • I Made The Byakugan From The Anime Naruto Using The Eyeball Feature/Template!
    • Itzjustkazz
    • July 11, 2021 22:14
    • Edited
    0 comments
  • New LENSES 48
    • ahmad_chiway
    • July 11, 2021 19:59
    2 comments
  • New LENSES 47
    • ahmad_chiway
    • July 11, 2021 19:58
    2 comments
  • new LENSES 46
    • ahmad_chiway
    • July 11, 2021 19:58
    1 comment
  • I can't find the lenses by Snap Inc. on Snap Camera
    • Permanently deleted user
    • July 11, 2021 18:53
    1 comment
  • [lens] MoodyP the best for Places
    • d7g.x
    • July 11, 2021 18:43
    2 comments
  • Femme lens
    • Permanently deleted user
    • July 11, 2021 16:33
    1 comment
  • Beautiful colors for your lens
    • ap22220
    • July 11, 2021 13:38
    3 comments
  • سكتش : sktch
    • al.n8a
    • July 11, 2021 10:38
    2 comments
  • Soft
    • al.n8a
    • July 11, 2021 10:32
    2 comments
  • new LENSES TRY out no effect
    • ahmad_chiway
    • July 11, 2021 06:22
    1 comment
  • new LENSES TRY out loke
    • ahmad_chiway
    • July 11, 2021 06:22
    1 comment
  • new LENSES TRY out yoop face
    • ahmad_chiway
    • July 11, 2021 06:21
    0 comments
  • Stepping Outta My Comfortable Zone To See If I Could Develop A Character Into The Lens Studio Software. Twas Pretty Fun!
    • Itzjustkazz
    • July 11, 2021 03:26
    2 comments
  • HelloMF [Trending] (Lnes)
    • nea
    • July 11, 2021 02:14
    2 comments
  • Amory
    • geek_medo
    • July 11, 2021 00:05
    1 comment
  • Lenses not showing anymore on my profile
    • Doodielol
    • July 10, 2021 23:54
    1 comment
  • Highly Requested VHS Lens ❤️ With A Live CountDown To Year 10011 😂🤭
    • Itzjustkazz
    • July 10, 2021 23:11
    2 comments
  • Multiple Sounds in one lens
    • Permanently deleted user
    • July 10, 2021 21:38
    0 comments
  • Preety Chic Lens
    • kwowzie
    • July 10, 2021 20:21
    0 comments
  • Dona Lens
    • Permanently deleted user
    • July 12, 2021 16:12
    • Edited
    2 comments
  • Dancing Skull
    • hevalz
    • July 10, 2021 19:12
    6 comments
  • Nice lens, I hope you like it
    • سمير المطيري
    • July 10, 2021 19:04
    3 comments
  • lens with shining effect
    • سمير المطيري
    • July 10, 2021 19:02
    2 comments
  • how to use sculpt gl to reshape face with face mesh and objects
    • Permanently deleted user
    • July 10, 2021 18:15
    3 comments
  • NANLLAX [3D]
    • nea
    • July 10, 2021 18:09
    3 comments
  • BATLLAX (3D) [Animation]
    • nea
    • July 10, 2021 18:07
    2 comments
  • MERALLX (3D) [Animation]
    • nea
    • July 10, 2021 18:05
    0 comments
  • SAMLLAX (3D) [Animation]
    • nea
    • July 10, 2021 18:02
    0 comments
  • Safari Style (3D) [Animation]
    • nea
    • July 10, 2021 18:01
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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