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  • [scenerium] syntax error
    • Julie eguiluz
    • August 18, 2020 04:07
    2 comments
  • Bokeh
    • The.amjad
    • August 18, 2020 03:18
    0 comments
  • Blue butterfly freckles
    • The.amjad
    • August 18, 2020 03:09
    0 comments
  • Pending
    • ItzJustSamu
    • August 17, 2020 23:17
    • Edited
    4 comments
  • Spectacles Lens - Infinity Birds
    • Wayne Lambo
    • August 17, 2020 21:14
    1 comment
  • Cyber Fire Dance - Full Body Attachment Lens
    • Wayne Lambo
    • August 17, 2020 21:01
    • Edited
    1 comment
  • Black and white Filter
    • ttsutter
    • August 17, 2020 19:12
    0 comments
  • Binod Memes
    • Igunnusaluja
    • August 17, 2020 10:13
    2 comments
  • POOL PARTY
    • arpitappi29
    • August 17, 2020 08:22
    0 comments
  • i made my filter but its unlocked for only 48hours, i just want to know why is that happening?
    • rishikesh_r
    • August 17, 2020 06:18
    0 comments
  • Check Out My New Lens
    • guccikaden
    • August 17, 2020 04:11
    0 comments
  • [Guide] Full Body Triggers
    • Wolf
    • August 20, 2020 18:21
    • Edited
    13 comments
  • Sunglasses
    • anantoye
    • August 16, 2020 20:16
    0 comments
  • [Tutorial] How To Create a Kira Kira / Bling Snapchat Lens
    • Julien van Dorland
    • August 16, 2020 19:06
    • Edited
    5 comments
  • my scripting does not work
    • krishmankoo13
    • August 16, 2020 17:26
    2 comments
  • TAP TO CHANGE
    • krishmankoo13
    • August 16, 2020 17:18
    2 comments
  • escritoriochili
    • Renato Resston
    • August 16, 2020 16:32
    0 comments
  • escritorioc
    • Renato Resston
    • August 16, 2020 16:30
    0 comments
  • renato
    • Renato Resston
    • August 16, 2020 16:30
    0 comments
  • EscritorioChili
    • Renato Resston
    • August 16, 2020 16:28
    0 comments
  • checkout my lenses @sohailking786
    • sohailking786
    • August 16, 2020 15:46
    1 comment
  • image on palm
    • sohailking786
    • August 16, 2020 15:42
    0 comments
  • SnapML Colab Notebook Error
    • Anrick
    • August 16, 2020 14:36
    1 comment
  • IRON MAN
    • arpitappi29
    • August 16, 2020 14:10
    1 comment
  • golden hour
    • til
    • August 16, 2020 11:09
    0 comments
  • PINK DREAMS
    • til
    • August 16, 2020 11:07
    0 comments
  • RED CRUSH
    • arpitappi29
    • August 16, 2020 09:12
    0 comments
  • HATERS
    • arpitappi29
    • August 16, 2020 09:09
    0 comments
  • VINTAGE
    • arpitappi29
    • August 16, 2020 09:09
    0 comments
  • SLIDER
    • arpitappi29
    • August 16, 2020 09:08
    0 comments
  • «
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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