Hi,
I'm using Snap Camera on Windows and the filters "My Twin" and "My Other Twin" from SnapChat Inc. have been going from working perfect to being laggy and choppy. Nothing changes on my end in terms of how I'm using it. This has happened once and then randomly started working again. But now it's back to being laggy.
These filters are the only ones that give me issues.
I would love to know if this can be fixed. Or if there's something I can do.
Thanks you!
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
