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Getting Started

تابع منشورات جديدة منشورات وتعليقات جديدة

Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • How To: 3D Object/Character with User's Facial Features with Background
    • Brandon / Apoc
    • 18 ابريل، 2020 16:46
    0 تعليقات
  • Why don't I see it on snap camera?
    • Permanently deleted user
    • 15 ابريل، 2020 23:05
    • تم التحرير
    4 تعليقات
  • Add post effect only to face inset !
    • Permanently deleted user
    • 15 ابريل، 2020 18:49
    1 تعليق
  • Why wont it work
    • Permanently deleted user
    • 15 ابريل، 2020 18:04
    1 تعليق
  • Lens Studio pairs, sends, but lens does nothing?
    • Jared252016
    • 15 ابريل، 2020 05:14
    0 تعليقات
  • red money sign
    • elmeracosta704
    • 14 ابريل، 2020 20:51
    1 تعليق
  • Khaled1love
    • Khaled1love
    • 13 ابريل، 2020 10:46
    1 تعليق
  • Cam not showing on obs?
    • Permanently deleted user
    • 12 ابريل، 2020 03:27
    0 تعليقات
  • How do i put in pictures in a filter im tryna make for my friends
    • Permanently deleted user
    • 12 ابريل، 2020 01:16
    1 تعليق
  • check out my new filter 'galaxy blush' by tanvi :)
    • Permanently deleted user
    • 11 ابريل، 2020 16:12
    0 تعليقات
  • Snap
    • Permanently deleted user
    • 10 ابريل، 2020 05:11
    2 تعليقات
  • save lens
    • Permanently deleted user
    • 9 ابريل، 2020 21:12
    1 تعليق
  • How long does it usually take for a PREVIEW to be approved?
    • maisey
    • 9 ابريل، 2020 18:11
    1 تعليق
  • The easiest way to add a background to a still image
    • Permanently deleted user
    • 9 ابريل، 2020 03:27
    1 تعليق
  • how do I get out of making a lens?
    • Permanently deleted user
    • 8 ابريل، 2020 20:49
    1 تعليق
  • I can't download the app
    • andruuum
    • 8 ابريل، 2020 14:09
    • تم التحرير
    1 تعليق
  • 顔が映りません
    • Permanently deleted user
    • 8 ابريل، 2020 04:26
    1 تعليق
  • don't know how to get the makeup controller
    • Permanently deleted user
    • 7 ابريل، 2020 23:27
    0 تعليقات
  • Verification Sign
    • alikamal.93
    • 7 ابريل، 2020 03:30
    • تم التحرير
    1 تعليق
  • Can't install on OS X (10.11.6)
    • Permanently deleted user
    • 5 ابريل، 2020 19:44
    3 تعليقات
  • Says I run 32 bit
    • allycat200410
    • 5 ابريل، 2020 01:40
    0 تعليقات
  • Question
    • Permanently deleted user
    • 4 ابريل، 2020 05:26
    0 تعليقات
  • Snap camera no available camera input
    • Permanently deleted user
    • 2 ابريل، 2020 15:41
    • تم التحرير
    67 تعليقات
  • Not Displaying Using Zoom
    • Permanently deleted user
    • 1 ابريل، 2020 14:37
    5 تعليقات
  • why cant i find the mesh template under my templates?
    • Sarah Mead
    • 1 ابريل، 2020 11:06
    2 تعليقات
  • Camera not working on Lens Studio
    • charleecarian
    • 1 ابريل، 2020 05:15
    2 تعليقات
  • Help me get started:)
    • awesomexandrew
    • 1 ابريل، 2020 05:09
    2 تعليقات
  • Snap Camera Compatibility
    • Permanently deleted user
    • 22 مارس، 2020 18:50
    1 تعليق
  • [EXAMPLE PROJECT] Hide UI - Instructions
    • hardiksave01
    • 17 مارس، 2020 18:05
    3 تعليقات
  • I can't login...
    • Lana Wong
    • 15 مارس، 2020 01:19
    1 تعليق
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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