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Getting Started

تابع منشورات جديدة منشورات وتعليقات جديدة

Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Dr Cheryl Pruitt
    • Permanently deleted user
    • 27 مايو، 2021 06:47
    0 تعليقات
  • RRR6778
    • rrr6778
    • 26 مايو، 2021 12:54
    0 تعليقات
  • Unable to preview template or new project in Snapchat
    • Bart T.
    • 24 مايو، 2021 03:58
    • تم التحرير
    5 تعليقات
  • ابوهادف الدرعي
    • h4c4h
    • 11 مايو، 2021 00:21
    3 تعليقات
  • Cat Lens with Background
    • glow
    • 5 مايو، 2021 02:06
    0 تعليقات
  • How do i use Snap Camera with Google Meet with a USB camera
    • Permanently deleted user
    • 30 ابريل، 2021 10:45
    1 تعليق
  • How to Edit Face Inset with Face Retouch
    • Justinlaule
    • 26 ابريل، 2021 11:51
    1 تعليق
  • PLS Help me find lens
    • Permanently deleted user
    • 24 ابريل، 2021 06:21
    2 تعليقات
  • Why mono instead of stereo when using aound
    • Permanently deleted user
    • 21 ابريل، 2021 17:38
    1 تعليق
  • Lens size error
    • mr_haadi1
    • 19 ابريل، 2021 11:54
    2 تعليقات
  • Max's eyes won't stay in his head, and he won't frown
    • Michael Holloway
    • 18 ابريل، 2021 02:08
    2 تعليقات
  • Drmrjoj
    • Drmrjoj
    • 18 ابريل، 2021 01:36
    0 تعليقات
  • Drmrjoj
    • Drmrjoj
    • 18 ابريل، 2021 01:36
    0 تعليقات
  • Somehow I cannot manage to submit my lens
    • Permanently deleted user
    • 17 ابريل، 2021 15:28
    • تم التحرير
    3 تعليقات
  • hi
    • Permanently deleted user
    • 30 مارس، 2021 08:27
    3 تعليقات
  • Need Help
    • Permanently deleted user
    • 24 مارس، 2021 13:21
    1 تعليق
  • פילטרים
    • לב
    • 22 مارس، 2021 18:44
    0 تعليقات
  • לא עובד לי
    • לב
    • 22 مارس، 2021 14:03
    0 تعليقات
  • [Guide] How To Make A Viral Lens
    • Jason K
    • 21 مارس، 2021 01:18
    • تم التحرير
    7 تعليقات
  • CHANGE THE SPACE BETWEEN TEXT LINES
    • Permanently deleted user
    • 15 مارس، 2021 00:04
    2 تعليقات
  • Album cover filter
    • Permanently deleted user
    • 9 مارس، 2021 18:54
    2 تعليقات
  • Apply Color Correction to people only, not background تمت الإجابة عليه
    • Ellis Berman
    • 2 مارس، 2021 20:40
    7 تعليقات
  • How do i do 3D objects kind of jelly? تمت الإجابة عليه
    • balta.mg
    • 1 مارس، 2021 00:29
    1 تعليق
  • Image shaking bug
    • Permanently deleted user
    • 27 فبراير، 2021 23:45
    1 تعليق
  • Emojis
    • Permanently deleted user
    • 24 فبراير، 2021 11:40
    1 تعليق
  • Can't drag imported models from resources panel to object panel or to stage تمت الإجابة عليه
    • Permanently deleted user
    • 24 فبراير، 2021 09:17
    1 تعليق
  • Lens For My Website
    • Permanently deleted user
    • 21 فبراير، 2021 16:24
    1 تعليق
  • tutorial on custom face mask creation? تمت الإجابة عليه
    • Michael Holloway
    • 19 فبراير، 2021 17:29
    7 تعليقات
  • SnapML Tutorial Model Training
    • Permanently deleted user
    • 19 فبراير، 2021 17:25
    • تم التحرير
    2 تعليقات
  • Depth Buffer in Material Editor
    • lisichka ggg
    • 17 فبراير، 2021 07:20
    • تم التحرير
    1 تعليق
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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