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Getting Started

تابع منشورات جديدة منشورات وتعليقات جديدة

Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • What's up you can catch these hands1212
    • Permanently deleted user
    • 30 نوفمبر، 2020 08:27
    1 تعليق
  • What's up you can catch these hands1212
    • Permanently deleted user
    • 30 نوفمبر، 2020 08:27
    1 تعليق
  • Exporting videos with filters outside of snapchat
    • Permanently deleted user
    • 24 نوفمبر، 2020 13:06
    2 تعليقات
  • I can't import my .jpeg .jpg .png (etc) files.
    • Permanently deleted user
    • 22 نوفمبر، 2020 13:49
    2 تعليقات
  • snap cam opens but automaticlly close after 3 sec
    • Permanently deleted user
    • 22 نوفمبر، 2020 07:58
    2 تعليقات
  • Duplicate and mirror an object
    • Permanently deleted user
    • 18 نوفمبر، 2020 08:39
    2 تعليقات
  • Lens Studio crashing
    • Ben Turnbull
    • 12 نوفمبر، 2020 19:34
    1 تعليق
  • Lens studio
    • harmandhiman.13
    • 2 نوفمبر، 2020 15:52
    1 تعليق
  • Instalación
    • Permanently deleted user
    • 1 نوفمبر، 2020 14:29
    1 تعليق
  • Check if sound enabled?
    • lisichka ggg
    • 30 أكتوبر، 2020 08:38
    2 تعليقات
  • FaceMehs smooth edge texture?
    • lisichka ggg
    • 29 أكتوبر، 2020 11:11
    3 تعليقات
  • Skype will not detect Snap Camera
    • Xtine000
    • 26 أكتوبر، 2020 20:18
    1 تعليق
  • How to get snap on discord?
    • Permanently deleted user
    • 24 أكتوبر، 2020 17:16
    3 تعليقات
  • Favorites
    • Permanently deleted user
    • 21 أكتوبر، 2020 13:54
    1 تعليق
  • Cancel DelayedCallbackEvent?
    • lisichka ggg
    • 21 أكتوبر، 2020 10:36
    6 تعليقات
  • How to use "Enhance Video Stream" option from Snap Camera as base for my own lens?
    • Permanently deleted user
    • 20 أكتوبر، 2020 17:46
    • تم التحرير
    0 تعليقات
  • Pause the simulator
    • lisichka ggg
    • 19 أكتوبر، 2020 10:50
    3 تعليقات
  • تغيير المكان يعني الراحة النفسيه
    • vov707
    • 13 أكتوبر، 2020 22:39
    1 تعليق
  • Snap Camera is detected but not running properply
    • Permanently deleted user
    • 12 أكتوبر، 2020 13:26
    1 تعليق
  • Why don't I have the face mesh template?
    • Permanently deleted user
    • 10 أكتوبر، 2020 23:11
    1 تعليق
  • challenge
    • anl7j
    • 10 أكتوبر، 2020 09:04
    4 تعليقات
  • Lens Creator Badge
    • amel_hawk
    • 10 أكتوبر، 2020 08:39
    1 تعليق
  • Lens experiment
    • anl7j
    • 10 أكتوبر، 2020 08:06
    2 تعليقات
  • Louis Partridge
    • Kamillasn4
    • 5 أكتوبر، 2020 21:47
    2 تعليقات
  • New creator
    • amandeep102
    • 1 أكتوبر، 2020 18:32
    4 تعليقات
  • Shrek - Face Paint & Ears
    • C MacLaren
    • 28 سبتمبر، 2020 12:28
    2 تعليقات
  • map 2d object to 3d plane (such as a wall)
    • Permanently deleted user
    • 24 سبتمبر، 2020 16:46
    1 تعليق
  • Timer Lens?!
    • Permanently deleted user
    • 24 سبتمبر، 2020 15:35
    1 تعليق
  • Simpsons Skin
    • Permanently deleted user
    • 23 سبتمبر، 2020 02:29
    0 تعليقات
  • Getting Ready
    • tristenfult
    • 18 سبتمبر، 2020 03:10
    1 تعليق
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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