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Getting Started

تابع منشورات جديدة منشورات وتعليقات جديدة

Learn how to create AR for Snapchat with Lens Studio

Beginner Template Tutorials
How to use the distort template
How to use the sunglasses template
How to use the team celebrate template
How to use the face in picture template
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • help
    • famaurora
    • 1 ديسمبر، 2019 08:26
    2 تعليقات
  • idk
    • Permanently deleted user
    • 27 نوفمبر، 2019 13:15
    1 تعليق
  • How do you create cute lenses?
    • mmg106
    • 17 نوفمبر، 2019 21:46
    1 تعليق
  • Paring to snapchat
    • Permanently deleted user
    • 7 نوفمبر، 2019 13:34
    1 تعليق
  • text stuck to filter when i move my head
    • Permanently deleted user
    • 24 أكتوبر، 2019 19:48
    1 تعليق
  • Updated for LS 2.0+, Tutorial: How to have 3D Head Binded Objects Over Background Segmented Scene
    • Brandon / Apoc
    • 20 أكتوبر، 2019 15:20
    • تم التحرير
    2 تعليقات
  • How do I create this portrait painting lens?
    • Permanently deleted user
    • 17 أكتوبر، 2019 00:53
    2 تعليقات
  • Combining paper head template and segmentation
    • Permanently deleted user
    • 15 أكتوبر، 2019 18:39
    2 تعليقات
  • I don't get why my uploads getting rejected
    • Mitch Media
    • 10 أكتوبر، 2019 03:42
    2 تعليقات
  • Screen image not displaying
    • Julio Zabre
    • 9 أكتوبر، 2019 23:17
    3 تعليقات
  • I cannot upload an MP4 to Preview!
    • Nina Marie
    • 20 سبتمبر، 2019 20:07
    2 تعليقات
  • How to hide snapchat's ui and change lens's icon?
    • Trần Thái Anh Vũ
    • 16 سبتمبر، 2019 04:58
    6 تعليقات
  • Don't know how to get started
    • Permanently deleted user
    • 7 سبتمبر، 2019 11:49
    1 تعليق
  • 2d animation marker tracking
    • Permanently deleted user
    • 18 اغسطس، 2019 17:30
    2 تعليقات
  • Tools to animate a 2D image and export as 3D
    • chand sethi
    • 18 اغسطس، 2019 13:12
    1 تعليق
  • Lens button
    • Permanently deleted user
    • 5 اغسطس، 2019 20:09
    3 تعليقات
  • Tap Event don't work on Snap Camera
    • Permanently deleted user
    • 28 يوليو، 2019 14:46
    2 تعليقات
  • Scaling person videos in preview
    • Girish Rawat
    • 24 يوليو، 2019 22:09
    4 تعليقات
  • Can Lens opens in rear-facing camera directly?
    • Permanently deleted user
    • 16 يوليو، 2019 09:33
    4 تعليقات
  • Part of 3D Object Not Showing
    • Glorianna De Repentigny (Glo)
    • 15 يوليو، 2019 16:08
    27 تعليقات
  • Is there an older version of Lens Studio Available?
    • Glorianna De Repentigny (Glo)
    • 10 يوليو، 2019 17:20
    2 تعليقات
  • My questions
    • Permanently deleted user
    • 9 يوليو، 2019 21:15
    1 تعليق
  • What app do I need to use or were do I find it
    • ANNIKA BURNETTE
    • 7 يوليو، 2019 17:45
    1 تعليق
  • Lens Studio Not Responding
    • Glorianna De Repentigny (Glo)
    • 3 يوليو، 2019 19:21
    5 تعليقات
  • Cute as cute can get
    • Permanently deleted user
    • 28 يونيو، 2019 07:32
    1 تعليق
  • help
    • Permanently deleted user
    • 15 يونيو، 2019 09:44
    2 تعليقات
  • Push Lens to device not working
    • Luis Guerrero
    • 13 يونيو، 2019 22:07
    5 تعليقات
  • 3ds max Preparing Multiple Animation Layers
    • ian gregory
    • 11 يونيو، 2019 14:06
    • تم التحرير
    1 تعليق
  • Rello24rello2400
    • Permanently deleted user
    • 1 يونيو، 2019 11:50
    2 تعليقات
  • How to add 2 Pass in a Material?
    • Permanently deleted user
    • 28 مايو، 2019 16:39
    1 تعليق
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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