The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

Feature Requests

تابع منشورات جديدة منشورات وتعليقات جديدة

Suggest ideas for things you'd like to see in Lens Studio

إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • lens for large iphone xmax
    • fatma
    • 28 مارس، 2019 08:09
    1 تعليق
  • Preview Panel - Ability to add alignment guides- similar to photoshop
    • Georgie Boy
    • 22 مارس، 2019 19:44
    1 تعليق
  • Feature request: play network-backed AudioTrackAssets
    • Julien Chaumond
    • 21 مارس، 2019 16:27
    3 تعليقات
  • Controlling "record video" settings. Is it possible?
    • Permanently deleted user
    • 13 مارس، 2019 00:52
    1 تعليق
  • Ability to label script components in the inspector panel
    • Georgie Boy
    • 12 مارس، 2019 00:43
    4 تعليقات
  • Block event triggers for interval of time - add option to Behavior Script
    • Georgie Boy
    • 12 مارس، 2019 00:27
    2 تعليقات
  • Timeline
    • Dominique
    • 7 مارس، 2019 18:19
    • تم التحرير
    1 تعليق
  • Image Picker .GIF
    • Kanz
    • 5 مارس، 2019 14:57
    2 تعليقات
  • REQUEST: Delete/Edit Option
    • Dominique
    • 4 مارس، 2019 21:21
    1 تعليق
  • TEXT
    • Kanz
    • 27 فبراير، 2019 05:49
    1 تعليق
  • URL Include
    • Kanz
    • 27 فبراير، 2019 05:46
    1 تعليق
  • video picker
    • Kanz
    • 27 فبراير، 2019 05:43
    1 تعليق
  • Portrait mode for webcam
    • Permanently deleted user
    • 25 فبراير، 2019 23:30
    1 تعليق
  • Allow particles to be spawned with no parent (in world space)
    • Acknickulous
    • 21 فبراير، 2019 20:39
    1 تعليق
  • Snapcamera On PC Has Text Backwards
    • Dominique
    • 15 فبراير، 2019 09:15
    1 تعليق
  • Snapchat (restaurant-shop-etc..) filters ..
    • I Abdulrahman
    • 13 فبراير، 2019 02:59
    1 تعليق
  • 3D Bitmoji
    • Permanently deleted user
    • 5 فبراير، 2019 15:32
    1 تعليق
  • Sans lens
    • Permanently deleted user
    • 21 يناير، 2019 15:10
    1 تعليق
  • Search by Lens ID within Snap Camera
    • Permanently deleted user
    • 21 يناير، 2019 02:09
    2 تعليقات
  • More preview stock footage
    • Brandon / Apoc
    • 13 يناير، 2019 14:33
    1 تعليق
  • Does Snap Camera have an API?
    • Kevinhabich
    • 13 يناير، 2019 01:44
    1 تعليق
  • Hand Recognition
    • da.rch
    • 12 يناير، 2019 10:16
    1 تعليق
  • Full Screen Preview Button in Lens Studio
    • Permanently deleted user
    • 10 يناير، 2019 03:13
    1 تعليق
  • Lens Stats
    • da.rch
    • 7 يناير، 2019 06:30
    0 تعليقات
  • Lens stats
    • mxdmediazachry
    • 2 يناير، 2019 21:12
    1 تعليق
  • Sort by File Size
    • da.rch
    • 27 ديسمبر، 2018 19:10
    1 تعليق
  • Testing in-work lenses with Snap Camera
    • Permanently deleted user
    • 17 ديسمبر، 2018 23:39
    1 تعليق
  • Billboarding particles
    • Acknickulous
    • 16 ديسمبر، 2018 01:25
    11 تعليقات
  • Make it Possible to Reorder or Sort Resources
    • Permanently deleted user
    • 7 ديسمبر، 2018 19:09
    • تم التحرير
    1 تعليق
  • Asset Filesize Inspector to solve "This lens is invalid"
    • Permanently deleted user
    • 7 ديسمبر، 2018 00:35
    • تم التحرير
    0 تعليقات
  • «
  • ‹
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It