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Feature Requests

تابع منشورات جديدة منشورات وتعليقات جديدة

Suggest ideas for things you'd like to see in Lens Studio

إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • More info on Logger about Errors.
    • Taelss
    • 17 يناير، 2018 16:26
    0 تعليقات
  • Referencing scripts
    • timon.g3
    • 17 يناير، 2018 15:07
    1 تعليق
  • multiple animation triggers
    • Permanently deleted user
    • 16 يناير، 2018 10:55
    1 تعليق
  • Update a Different Lens Using the Same Project
    • Calvin Wayne
    • 16 يناير، 2018 01:03
    4 تعليقات
  • Lens Reset
    • Calvin Wayne
    • 16 يناير، 2018 00:20
    8 تعليقات
  • Big list o' feature requests
    • Acknickulous
    • 15 يناير، 2018 19:50
    • تم التحرير
    14 تعليقات
  • Print string to the screen?
    • Permanently deleted user
    • 15 يناير، 2018 12:30
    2 تعليقات
  • Notification for public stories selected by people
    • Permanently deleted user
    • 14 يناير، 2018 23:36
    0 تعليقات
  • Idea: An option to compress the file to 4MB in LensStudio
    • Permanently deleted user
    • 12 يناير، 2018 20:34
    1 تعليق
  • KEEPING THE LENS YOU MADE PERMANENT INSTEAD OF 24 HOURS ONLY
    • ivanchien
    • 11 يناير، 2018 12:24
    4 تعليقات
  • Multiple Lenses
    • miilo_oliim
    • 11 يناير، 2018 05:48
    1 تعليق
  • Load External Data/AJAX
    • aron.duby
    • 11 يناير، 2018 01:18
    0 تعليقات
  • Geolense
    • Permanently deleted user
    • 9 يناير، 2018 19:59
    0 تعليقات
  • Snap models to markers in AR
    • Permanently deleted user
    • 9 يناير، 2018 10:49
    1 تعليق
  • Cancel submission in review?
    • Acknickulous
    • 9 يناير، 2018 05:39
    5 تعليقات
  • Multiple light sources?
    • Acknickulous
    • 9 يناير، 2018 05:20
    1 تعليق
  • Face mask
    • Permanently deleted user
    • 8 يناير، 2018 22:26
    1 تعليق
  • Clearing a value in the inspector
    • Acknickulous
    • 6 يناير، 2018 19:23
    1 تعليق
  • Analytics/Measurement
    • Permanently deleted user
    • 6 يناير، 2018 00:36
    1 تعليق
  • Allow to send your snaplens to your story
    • Permanently deleted user
    • 5 يناير، 2018 02:00
    3 تعليقات
  • GLTF Import support
    • Permanently deleted user
    • 4 يناير، 2018 11:47
    0 تعليقات
  • Improved animation workflow
    • Acknickulous
    • 4 يناير، 2018 09:41
    9 تعليقات
  • Save state between uses
    • Permanently deleted user
    • 3 يناير، 2018 16:42
    2 تعليقات
  • Call to Action
    • Rob Diaz
    • 3 يناير، 2018 10:58
    1 تعليق
  • Import normal map and diffuse color of material from FBX
    • Permanently deleted user
    • 3 يناير، 2018 07:36
    • تم التحرير
    2 تعليقات
  • Save As and then Submit
    • Permanently deleted user
    • 3 يناير، 2018 00:30
    • تم التحرير
    1 تعليق
  • Lens
    • Amy Kulpa
    • 2 يناير، 2018 00:03
    1 تعليق
  • "Open in Explorer" option for Right Click menu
    • Sally Slade
    • 31 ديسمبر، 2017 20:10
    1 تعليق
  • Contests (2018)
    • toryrobinson14
    • 27 ديسمبر، 2017 13:47
    1 تعليق
  • Animating Textures/ video importing
    • Permanently deleted user
    • 23 ديسمبر، 2017 15:25
    4 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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