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Feature Requests

تابع منشورات جديدة منشورات وتعليقات جديدة

Suggest ideas for things you'd like to see in Lens Studio

إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Snapchat's Avatar
    • mrtolien
    • 8 ابريل، 2018 10:48
    2 تعليقات
  • MeshBuilder Buffer
    • joshua.fledderjohn
    • 6 ابريل، 2018 14:58
    3 تعليقات
  • Face Recognition
    • Permanently deleted user
    • 3 ابريل، 2018 17:02
    1 تعليق
  • Manipulate texture
    • Permanently deleted user
    • 14 مارس، 2018 09:00
    1 تعليق
  • Running Multiple Lens Studio at the Same Time
    • CyreneQ
    • 4 مارس، 2018 19:03
    4 تعليقات
  • Bloom
    • Permanently deleted user
    • 3 مارس، 2018 17:58
    1 تعليق
  • Device perfomance choice
    • Patrick Henry Vlogs
    • 26 فبراير، 2018 22:10
    2 تعليقات
  • Visual analytics data in My Lenses
    • daniel4duniel
    • 21 فبراير، 2018 15:44
    2 تعليقات
  • Agency Support
    • Patrick Henry Vlogs
    • 14 فبراير، 2018 07:45
    4 تعليقات
  • New Window in IDE to acces and roll back to backup
    • Patrick Henry Vlogs
    • 13 فبراير، 2018 02:18
    1 تعليق
  • Acesss Microphone
    • Patrick Henry Vlogs
    • 13 فبراير، 2018 00:16
    7 تعليقات
  • Search function
    • Patrick Henry Vlogs
    • 13 فبراير، 2018 00:13
    3 تعليقات
  • choose function from script
    • Patrick Henry Vlogs
    • 12 فبراير، 2018 20:17
    1 تعليق
  • LITE lens studio App
    • Patrick Henry Vlogs
    • 12 فبراير، 2018 19:43
    1 تعليق
  • BEAST MODE
    • Patrick Henry Vlogs
    • 12 فبراير، 2018 19:22
    3 تعليقات
  • Git or Team Sharing
    • Patrick Henry Vlogs
    • 10 فبراير، 2018 06:06
    2 تعليقات
  • Toon shading
    • jelmer
    • 8 فبراير، 2018 10:21
    • تم التحرير
    2 تعليقات
  • Facerigging
    • julien
    • 7 فبراير، 2018 18:08
    1 تعليق
  • Texture filtering options
    • Acknickulous
    • 31 يناير، 2018 02:04
    1 تعليق
  • Object Lifecycle Events
    • Acknickulous
    • 31 يناير، 2018 01:45
    5 تعليقات
  • Local Storage
    • Permanently deleted user
    • 29 يناير، 2018 13:44
    2 تعليقات
  • Video Support
    • Permanently deleted user
    • 28 يناير، 2018 17:39
    1 تعليق
  • Tap to Freeze Template
    • Permanently deleted user
    • 25 يناير، 2018 01:43
    1 تعليق
  • Add "Scan from Camera Roll" option directly to Profile Screen
    • filmjamie
    • 22 يناير، 2018 23:22
    • تم التحرير
    0 تعليقات
  • Accessing external APIs
    • Permanently deleted user
    • 22 يناير، 2018 16:10
    5 تعليقات
  • I named my lens wrongly. How can I cancel my review?
    • Permanently deleted user
    • 22 يناير، 2018 01:34
    1 تعليق
  • Update to stat tracking
    • Michael Cabezas
    • 20 يناير، 2018 18:47
    0 تعليقات
  • Convert FBX materials to PBR
    • Punto Devista
    • 20 يناير، 2018 17:18
    3 تعليقات
  • When will it be possible to create face lenses with the lens studio?
    • Permanently deleted user
    • 19 يناير، 2018 12:21
    2 تعليقات
  • Text box / label
    • Calvin Wayne
    • 18 يناير، 2018 00:01
    3 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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