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Feature Requests

تابع منشورات جديدة منشورات وتعليقات جديدة

Suggest ideas for things you'd like to see in Lens Studio

إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • I want to Change the 2D face tracking image on tap
    • Mayur
    • 28 فبراير، 2020 08:53
    1 تعليق
  • Drag and drop folder into resources
    • Marco Vanossi
    • 24 فبراير، 2020 19:34
    1 تعليق
  • Im looking for the snapchat devil lens
    • Permanently deleted user
    • 23 فبراير، 2020 10:15
    4 تعليقات
  • Clipboard access
    • Marco Vanossi
    • 23 فبراير، 2020 08:14
    2 تعليقات
  • One Account to Link Multiple Snapchats
    • Sarah Kim
    • 20 فبراير، 2020 15:42
    0 تعليقات
  • isScreenshot event
    • uaepro
    • 19 فبراير، 2020 10:43
    0 تعليقات
  • Deformation
    • qm.to
    • 15 فبراير، 2020 19:33
    1 تعليق
  • My Lenses - But not only accessible via LS
    • k540076
    • 14 فبراير، 2020 01:20
    2 تعليقات
  • UTF-8 Script editor support
    • uaepro
    • 13 فبراير، 2020 06:10
    0 تعليقات
  • Network access
    • Marco Vanossi
    • 11 فبراير، 2020 23:14
    2 تعليقات
  • Dhhdbdbd
    • صالح عسيري
    • 9 فبراير، 2020 12:05
    1 تعليق
  • Cloner
    • Jhonnel Pica
    • 9 فبراير، 2020 07:42
    3 تعليقات
  • Search resources window
    • Marco Vanossi
    • 9 فبراير، 2020 03:21
    1 تعليق
  • Allow semicolon on input
    • Marco Vanossi
    • 9 فبراير، 2020 02:33
    0 تعليقات
  • iPhone X tap top part to hide
    • Marco Vanossi
    • 9 فبراير، 2020 02:30
    1 تعليق
  • Hadi
    • Hadi Sharahili
    • 7 فبراير، 2020 02:54
    1 تعليق
  • feature request: interactive Custom Script UI
    • uaepro
    • 16 فبراير، 2020 17:33
    • تم التحرير
    0 تعليقات
  • Feature request
    • Marco Vanossi
    • 3 فبراير، 2020 17:12
    1 تعليق
  • 3D Emitter Script
    • Ryan Hafner
    • 26 يناير، 2020 21:59
    • تم التحرير
    8 تعليقات
  • Paid
    • savegehacker8
    • 18 يناير، 2020 17:53
    0 تعليقات
  • getting verified
    • gl03v
    • 14 يناير، 2020 20:15
    2 تعليقات
  • Coloring cornea
    • Permanently deleted user
    • 13 يناير، 2020 19:14
    1 تعليق
  • idea for game version with strangers and friend involment. im sureit will be loved
    • Permanently deleted user
    • 13 يناير، 2020 07:54
    0 تعليقات
  • log in problem
    • Prince_1322
    • 8 يناير، 2020 08:23
    0 تعليقات
  • 32bit
    • Permanently deleted user
    • 3 يناير، 2020 01:26
    3 تعليقات
  • Screen Text
    • athb.almsha3r
    • 9 ديسمبر، 2019 23:50
    2 تعليقات
  • Sunkist
    • Permanently deleted user
    • 2 ديسمبر، 2019 02:15
    1 تعليق
  • From Image Picker
    • athb.almsha3r
    • 30 نوفمبر، 2019 16:35
    6 تعليقات
  • Material instancing
    • Acknickulous
    • 20 نوفمبر، 2019 04:56
    1 تعليق
  • Unlock lens by song
    • modelsbymike3d
    • 17 نوفمبر، 2019 19:14
    1 تعليق
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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