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إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • lens needed
    • None
    • 13 مايو، 2021 16:59
    2 تعليقات
  • Triplanar texture mapping
    • Sam Jones
    • 13 مايو، 2021 05:27
    0 تعليقات
  • Are Blender "Vertex Groups" supported?
    • Michael
    • 12 مايو، 2021 20:45
    • تم التحرير
    5 تعليقات
  • Insights Disappear
    • Jasnoor Singh🔺
    • 12 مايو، 2021 09:59
    6 تعليقات
  • Spinning Wheel Trigger
    • Permanently deleted user
    • 11 مايو، 2021 08:17
    2 تعليقات
  • send to phone not working, pls help.
    • Rotem
    • 11 مايو، 2021 01:37
    3 تعليقات
  • i am having this problem how i would make it so it would track my arm but then the model would go off screen is there a fix for that?
    • Permanently deleted user
    • 10 مايو، 2021 21:54
    • تم التحرير
    1 تعليق
  • ead
    • Creative
    • 10 مايو، 2021 21:20
    1 تعليق
  • I uploaded my lens but it's not visible on my public profile
    • humza.mahimkar
    • 10 مايو، 2021 08:15
    3 تعليقات
  • Real dog
    • couples69goals
    • 9 مايو، 2021 14:43
    1 تعليق
  • How I get snapchat star
    • Permanently deleted user
    • 9 مايو، 2021 06:02
    4 تعليقات
  • Change GPU for Snap Camera
    • Permanently deleted user
    • 8 مايو، 2021 21:20
    4 تعليقات
  • how do I get the lens studio on Snapchat
    • Permanently deleted user
    • 8 مايو، 2021 18:55
    3 تعليقات
  • Quick question ?
    • Hsn4-4
    • 8 مايو، 2021 02:02
    3 تعليقات
  • How Do I Lower Resource Usage to Run Smoother?
    • Davidson
    • 8 مايو، 2021 01:51
    1 تعليق
  • Possibility to report threads/comments?
    • Permanently deleted user
    • 7 مايو، 2021 07:48
    0 تعليقات
  • HOW TO MAKE MONEY ?
    • Permanently deleted user
    • 6 مايو، 2021 21:17
    7 تعليقات
  • Get push notification when nearing a geolocation
    • Drew Wiskus
    • 6 مايو، 2021 17:18
    1 تعليق
  • [Tutorial] How To Make Object Move With Device's Rotation
    • Noah Lupowitz
    • 6 مايو، 2021 13:02
    3 تعليقات
  • 360 body spin trigger
    • RICHARD COGGIN
    • 5 مايو، 2021 21:32
    1 تعليق
  • Lens Rejected
    • Permanently deleted user
    • 5 مايو، 2021 06:54
    5 تعليقات
  • How to create lens
    • Permanently deleted user
    • 5 مايو، 2021 05:50
    • تم التحرير
    2 تعليقات
  • Creator profile feature
    • tushar5186
    • 5 مايو، 2021 02:24
    2 تعليقات
  • عدسةHDR
    • aboazoz1992
    • 5 مايو، 2021 02:18
    0 تعليقات
  • عدسةHDR
    • aboazoz1992
    • 5 مايو، 2021 02:18
    0 تعليقات
  • عدسة القلوب المتفجره
    • aboazoz1992
    • 5 مايو، 2021 02:17
    1 تعليق
  • How to make my lens trending?
    • achyut_gupta01
    • 4 مايو، 2021 20:30
    2 تعليقات
  • Error code 406 not implemented.
    • appelsiensam
    • 4 مايو، 2021 20:09
    • تم التحرير
    2 تعليقات
  • Error code 406 not implemented.
    • Permanently deleted user
    • 4 مايو، 2021 19:47
    3 تعليقات
  • Style Transfer guied
    • sevar
    • 4 مايو، 2021 14:37
    3 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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