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إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Welcome
    • Khdesigns2019
    • 15 يونيو، 2021 09:20
    0 تعليقات
  • Hi , before my name is showup , I publish in snap map I can't found my name ? I will try every why but didn't work , I told Snapchat so bored by email program Snapchat but Nothing happening ...
    • Mshary.alsubaie
    • 15 يونيو، 2021 08:18
    2 تعليقات
  • Creating virtual clone 3D avatars
    • Permanently deleted user
    • 15 يونيو، 2021 07:38
    1 تعليق
  • How i get lenses?
    • Permanently deleted user
    • 15 يونيو، 2021 05:58
    1 تعليق
  • صالح
    • al_al2006
    • 14 يونيو، 2021 23:53
    0 تعليقات
  • Mustache removal
    • Permanently deleted user
    • 14 يونيو، 2021 23:06
    1 تعليق
  • Murder460
    • Mshary.alsubaie
    • 14 يونيو، 2021 16:40
    1 تعليق
  • Unpacked Lens Size
    • Jhonnel Pica
    • 14 يونيو، 2021 13:24
    2 تعليقات
  • Snap Camera.ехе - Системная ошибка
    • Permanently deleted user
    • 14 يونيو، 2021 07:55
    2 تعليقات
  • Quick Solution To Getting Rid Of The Business Ad Account & Getting Back Your Public Profile.
    • Itzjustkazz
    • 14 يونيو، 2021 06:34
    3 تعليقات
  • Snapchat bugged after Quick Start
    • Permanently deleted user
    • 13 يونيو، 2021 21:51
    1 تعليق
  • How do I delete my business account?
    • Itzjustkazz
    • 13 يونيو، 2021 21:39
    3 تعليقات
  • There is no setVariable node in graph editor
    • Permanently deleted user
    • 13 يونيو، 2021 08:55
    2 تعليقات
  • Problem with Mesh
    • Permanently deleted user
    • 13 يونيو، 2021 02:41
    2 تعليقات
  • I want help
    • andjela_andja7
    • 12 يونيو، 2021 17:44
    2 تعليقات
  • Trying to change my email
    • Itzjustkazz
    • 12 يونيو، 2021 01:32
    4 تعليقات
  • Quoting
    • Itzjustkazz
    • 12 يونيو، 2021 00:08
    4 تعليقات
  • Requesting A Collaboration with Mike Please!
    • Itzjustkazz
    • 12 يونيو، 2021 00:00
    3 تعليقات
  • I have have a tier 2 creators profile but I can’t responded
    • Itzjustkazz
    • 11 يونيو، 2021 23:45
    9 تعليقات
  • official lens
    • Itzjustkazz
    • 11 يونيو، 2021 23:41
    2 تعليقات
  • multicolored hair simulation
    • lavishjassal1
    • 11 يونيو، 2021 16:07
    2 تعليقات
  • my lens has disappeared from the trending page when i updated it
    • boulosq19
    • 11 يونيو، 2021 14:51
    5 تعليقات
  • Shayankhansh19
    • Shayankhansh19
    • 11 يونيو، 2021 02:47
    3 تعليقات
  • Help! My filter section disappeared from my profile
    • Permanently deleted user
    • 11 يونيو، 2021 02:04
    5 تعليقات
  • Help! My filter section disappeared from my profile
    • Permanently deleted user
    • 11 يونيو، 2021 02:03
    2 تعليقات
  • Hide overlay options?
    • Dany
    • 10 يونيو، 2021 20:02
    2 تعليقات
  • Creator's account
    • yajanrjoshi
    • 10 يونيو، 2021 05:08
    6 تعليقات
  • What do you want to learn?
    • modelsbymike3d
    • 9 يونيو، 2021 20:19
    16 تعليقات
  • get account me to gold star snapchat
    • Shabaz699
    • 8 يونيو، 2021 23:19
    • تم التحرير
    1 تعليق
  • I lost all of my project.data files
    • qm.to
    • 8 يونيو، 2021 14:25
    5 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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