The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

General

تابع منشورات جديدة منشورات وتعليقات جديدة

Ask questions, discuss topics, and help other creators

Lens Studio Learning
Lens Studio Live Schedule
Intermediate Classes
Download Example Projects
Tips and tricks!
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Hidden Lens on Snap Camera
    • yajanrjoshi
    • 29 يونيو، 2021 13:22
    3 تعليقات
  • Snap Score in Lens
    • kdschopra5
    • 29 يونيو، 2021 02:56
    2 تعليقات
  • Question about the new update!
    • z1nar
    • 29 يونيو، 2021 02:41
    1 تعليق
  • Question about the new update!
    • z1nar
    • 29 يونيو، 2021 02:41
    2 تعليقات
  • ERROR UPLOADING
    • t-dylan101
    • 28 يونيو، 2021 23:44
    6 تعليقات
  • Text Not Viewable as intended.
    • Permanently deleted user
    • 28 يونيو، 2021 22:11
    2 تعليقات
  • help me pls !
    • yuv1i
    • 28 يونيو، 2021 13:11
    2 تعليقات
  • OLC
    • shrinivas565
    • 28 يونيو، 2021 12:36
    1 تعليق
  • I want to learn lens creation
    • Permanently deleted user
    • 28 يونيو، 2021 10:28
    4 تعليقات
  • Shayankhansh19
    • Shayankhansh19
    • 28 يونيو، 2021 06:39
    1 تعليق
  • CREATE PRISM EFFECT
    • Permanently deleted user
    • 27 يونيو، 2021 20:02
    5 تعليقات
  • We need API to add filter on live video call
    • Permanently deleted user
    • 27 يونيو، 2021 18:41
    1 تعليق
  • how to create prism effect
    • Permanently deleted user
    • 27 يونيو، 2021 15:58
    0 تعليقات
  • how to create neon outline
    • Permanently deleted user
    • 27 يونيو، 2021 13:04
    9 تعليقات
  • Visual Scripting - Help
    • k540076
    • 27 يونيو، 2021 10:16
    • تم التحرير
    1 تعليق
  • Shooting a short film
    • Permanently deleted user
    • 27 يونيو، 2021 04:29
    2 تعليقات
  • Can I install the Snapchat mod apk?
    • Permanently deleted user
    • 27 يونيو، 2021 02:15
    5 تعليقات
  • Aesthetic/beauty lenses
    • saqib_m55
    • 26 يونيو، 2021 21:45
    5 تعليقات
  • Lenses Insights
    • saqib_m55
    • 26 يونيو، 2021 21:44
    3 تعليقات
  • snapcamera virtual device in Team not in Zoom
    • Permanently deleted user
    • 26 يونيو، 2021 15:42
    2 تعليقات
  • Can't open a project
    • Customer report
    • 25 يونيو، 2021 21:52
    6 تعليقات
  • Lens Update Question
    • z1nar
    • 25 يونيو، 2021 18:17
    5 تعليقات
  • Add url or snap to objects?
    • Permanently deleted user
    • 25 يونيو، 2021 09:42
    4 تعليقات
  • Snap camera is not workin gwith the capture card
    • hanhtdang
    • 24 يونيو، 2021 23:19
    2 تعليقات
  • very laggy with new nvidia drivers
    • Permanently deleted user
    • 24 يونيو، 2021 15:34
    2 تعليقات
  • Rejected Lens
    • z1nar
    • 24 يونيو، 2021 01:00
    2 تعليقات
  • Rejected Lens
    • z1nar
    • 24 يونيو، 2021 01:00
    4 تعليقات
  • Invalid Lens. this lens has errors, but I can't see any
    • Dave
    • 23 يونيو، 2021 21:07
    2 تعليقات
  • Lens Studio Community App?
    • Jasnoor Singh🔺
    • 23 يونيو، 2021 20:27
    7 تعليقات
  • FACE BECOMES DARKER WHEN I ADD THE LUT
    • nana_mitch
    • 23 يونيو، 2021 19:54
    4 تعليقات
  • «
  • ‹
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It