The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

General

تابع منشورات جديدة منشورات وتعليقات جديدة

Ask questions, discuss topics, and help other creators

Lens Studio Learning
Lens Studio Live Schedule
Intermediate Classes
Download Example Projects
Tips and tricks!
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • How do you get lenses on Snapchat?
    • Permanently deleted user
    • 4 مايو، 2021 07:06
    1 تعليق
  • Help
    • IT_066
    • 4 مايو، 2021 03:27
    6 تعليقات
  • Snapcamera use for youtube?
    • Permanently deleted user
    • 3 مايو، 2021 03:09
    0 تعليقات
  • [HELP] My Lens Studio only Run in Background When Clicked
    • Permanently deleted user
    • 3 مايو، 2021 02:50
    6 تعليقات
  • [Tutorial] Navigation Controller
    • Maxime
    • 2 مايو، 2021 17:52
    • تم التحرير
    8 تعليقات
  • Is the snapchat creator program still up?
    • Permanently deleted user
    • 2 مايو، 2021 06:01
    4 تعليقات
  • Subscribe problem
    • appelsiensam
    • 1 مايو، 2021 19:23
    7 تعليقات
  • [TEMPLATE] motion blur
    • appelsiensam
    • 1 مايو، 2021 16:38
    1 تعليق
  • Trending lens
    • achyut_gupta01
    • 1 مايو، 2021 06:31
    5 تعليقات
  • Help!
    • Itzgardy
    • 1 مايو، 2021 01:38
    15 تعليقات
  • "lense should utilize camera" solution
    • appelsiensam
    • 30 ابريل، 2021 19:37
    2 تعليقات
  • How to reduce portrait segmentation size?
    • Permanently deleted user
    • 29 ابريل، 2021 14:07
    4 تعليقات
  • How to create Magnifying Glass Effect?
    • Jhonnel Pica
    • 29 ابريل، 2021 08:50
    • تم التحرير
    5 تعليقات
  • There is a yellow star next to name when i search for my lenses, but not next to my name on my profile.
    • Itzjustkazz
    • 29 ابريل، 2021 07:04
    4 تعليقات
  • Gold Star
    • alexficarrotta
    • 28 ابريل، 2021 21:55
    3 تعليقات
  • Snapchat Beta
    • Jasnoor Singh🔺
    • 28 ابريل، 2021 19:57
    3 تعليقات
  • Making Body Tracking Lens
    • Permanently deleted user
    • 28 ابريل، 2021 19:52
    3 تعليقات
  • Tap to scale and rotate 2D images
    • Permanently deleted user
    • 28 ابريل، 2021 15:52
    2 تعليقات
  • Face Mesh
    • ttsutter
    • 28 ابريل، 2021 15:05
    1 تعليق
  • How to add Best Filtered images
    • Permanently deleted user
    • 27 ابريل، 2021 22:56
    2 تعليقات
  • RC Car/helicopter
    • Jasnoor Singh🔺
    • 27 ابريل، 2021 18:43
    10 تعليقات
  • Control output settings in Snap Camera
    • ML
    • 27 ابريل، 2021 11:53
    5 تعليقات
  • Wind Ripple Effect on Face
    • Permanently deleted user
    • 26 ابريل، 2021 09:03
    3 تعليقات
  • Material Library Icon Doesn't Appear
    • Tayis
    • 25 ابريل، 2021 17:52
    3 تعليقات
  • Rc car
    • Shcreation4
    • 25 ابريل، 2021 12:51
    6 تعليقات
  • Fritz AI - Style Transfer - Model Import Error
    • k540076
    • 25 ابريل، 2021 08:50
    2 تعليقات
  • Explain This Snap Team!
    • Permanently deleted user
    • 24 ابريل، 2021 08:40
    4 تعليقات
  • CPU not supported? Yes, I said CPU, not GPU
    • Permanently deleted user
    • 23 ابريل، 2021 22:41
    3 تعليقات
  • How do I make. the inside of the circle look like a fish eye lens?
    • Noahpreston_2
    • 23 ابريل، 2021 19:45
    2 تعليقات
  • [Tutorial] How to bulk replace materials in lens studio
    • Phil Cohn
    • 23 ابريل، 2021 11:29
    2 تعليقات
  • «
  • ‹
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It