The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

Share Your Creations

Follow New posts New posts and comments

Add your Snapcodes and share your work with creators

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Brugges [SnapML]
    • henrytv2
    • May 04, 2021 21:04
    2 comments
  • Starry Night [SnapML]
    • henrytv2
    • May 04, 2021 20:29
    2 comments
  • Fun look
    • Mytham117
    • May 04, 2021 16:25
    7 comments
  • New Lens "creap face"
    • sevar
    • May 04, 2021 13:56
    2 comments
  • Fair
    • Himanshuksnap
    • May 04, 2021 10:25
    1 comment
  • Mona Lisa [SnapML]
    • henrytv2
    • May 04, 2021 14:21
    • Edited
    2 comments
  • "Meme Glasses" by Karan Padhiar
    • karanpadhiar21
    • May 04, 2021 09:38
    3 comments
  • My new lens Grain Day
    • Krishna Bhagwagar
    • May 04, 2021 07:41
    2 comments
  • Blue Ramadan
    • Permanently deleted user
    • May 04, 2021 05:49
    3 comments
  • Scary Smiling Cat
    • Munzushka
    • May 04, 2021 04:12
    3 comments
  • Skull face mixed 2 and 3 D
    • Hsn4-4
    • May 04, 2021 03:18
    4 comments
  • My new lens (Indra)
    • hamokam0
    • May 04, 2021 03:13
    2 comments
  • My new lens (Olivia)
    • hamokam0
    • May 04, 2021 03:12
    2 comments
  • My new lens (Niko Grain)
    • hamokam0
    • May 04, 2021 03:09
    2 comments
  • My new lens (Larno)
    • hamokam0
    • May 04, 2021 03:08
    2 comments
  • Rc Plane - Plane + remote controller
    • Itzgardy
    • May 03, 2021 23:15
    • Edited
    2 comments
  • hypnotic | a Lens made by me
    • Permanently deleted user
    • May 04, 2021 08:24
    • Edited
    3 comments
  • My new Soft Look please share with your friends
    • Krishna Bhagwagar
    • May 03, 2021 19:10
    2 comments
  • My new lens Rose Tone please share with your friends
    • Krishna Bhagwagar
    • May 03, 2021 18:12
    2 comments
  • My new lens Butterflies please share with your friends
    • Krishna Bhagwagar
    • May 03, 2021 17:56
    2 comments
  • My new lens Moment Day please share with your friends
    • Krishna Bhagwagar
    • May 03, 2021 17:52
    1 comment
  • Shape Shifter Pro
    • lukalangabriel
    • May 03, 2021 15:23
    7 comments
  • 3D Lens
    • asishtom1999
    • May 03, 2021 15:18
    5 comments
  • My new lens (Nela)
    • hamokam0
    • May 03, 2021 11:26
    1 comment
  • My new lens (XoXo)
    • hamokam0
    • May 03, 2021 11:26
    0 comments
  • My new lens (Roxe)
    • hamokam0
    • May 03, 2021 11:25
    0 comments
  • My new lens (Lalo Blings)
    • hamokam0
    • May 03, 2021 11:25
    0 comments
  • My new lens (Old Lalo)
    • hamokam0
    • May 03, 2021 11:24
    0 comments
  • My new lens (Lalo)
    • hamokam0
    • May 03, 2021 11:23
    0 comments
  • NO HAIR - SNAPML
    • FADI MATURY
    • May 03, 2021 10:12
    5 comments
  • «
  • ‹
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It