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  • Girl Tracking
    • abhinav1285
    • July 23, 2021 19:10
    1 comment
  • Black Eyed
    • Permanently deleted user
    • July 23, 2021 14:26
    1 comment
  • Lightroom effect
    • Permanently deleted user
    • July 23, 2021 05:48
    2 comments
  • Cherry Effect
    • Permanently deleted user
    • July 23, 2021 05:46
    3 comments
  • Gallery effect
    • Permanently deleted user
    • July 23, 2021 05:43
    2 comments
  • Beard add
    • Permanently deleted user
    • July 23, 2021 05:40
    2 comments
  • Eye shadow
    • Permanently deleted user
    • July 23, 2021 05:38
    3 comments
  • NEW LENSES TRY OUT A5
    • ahmad_chiway
    • July 22, 2021 21:20
    2 comments
  • NEW LENSES TRY OUT A8 BLACK AND WHITE
    • ahmad_chiway
    • July 22, 2021 21:19
    2 comments
  • NEW LENSES TRY OUT A7
    • ahmad_chiway
    • July 22, 2021 21:19
    2 comments
  • Blure sphere (3D head materials)
    • saqib_m55
    • July 22, 2021 19:37
    3 comments
  • Wooden Pillow UI
    • modelsbythor
    • July 22, 2021 18:54
    2 comments
  • Wall Art
    • modelsbythor
    • July 22, 2021 18:49
    2 comments
  • Lady Loki
    • modelsbythor
    • July 22, 2021 18:45
    2 comments
  • Loki Helmet
    • modelsbythor
    • July 22, 2021 18:43
    2 comments
  • Run Jerry Run
    • modelsbythor
    • July 22, 2021 18:32
    2 comments
  • Bitch Calling
    • modelsbythor
    • July 22, 2021 18:29
    2 comments
  • CENSORED FACE
    • deepakdeeps12
    • July 22, 2021 16:59
    2 comments
  • sweet cream lens (custom ui)
    • themichaelmonte
    • July 22, 2021 15:37
    2 comments
  • Retro x Remix
    • themichaelmonte
    • July 22, 2021 15:34
    2 comments
  • Senerity Grain
    • Aloka
    • July 22, 2021 13:05
    2 comments
  • ALGHAMDI90
    • Nimrion90
    • July 22, 2021 10:47
    2 comments
  • ALGHAMDI90
    • Nimrion90
    • July 22, 2021 10:43
    2 comments
  • Loki
    • viiishu_07
    • July 22, 2021 05:34
    4 comments
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=d4a380dffe674e5bb6fe6a32195840dd&metadata=01
    • Permanently deleted user
    • July 22, 2021 01:39
    2 comments
  • https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=d4a380dffe674e5bb6fe6a32195840dd&metadata=01
    • Permanently deleted user
    • July 22, 2021 01:35
    2 comments
  • NEW LENSES TRY OUT A6
    • ahmad_chiway
    • July 21, 2021 21:39
    3 comments
  • NEW LENSES TRY OUT A4
    • ahmad_chiway
    • July 21, 2021 21:38
    2 comments
  • NEW LENSES TRY OUT A3
    • ahmad_chiway
    • July 21, 2021 21:37
    1 comment
  • HDR Blings
    • Aloka
    • July 21, 2021 18:26
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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