The forum on this site is closed for new comments and posts. Continue the conversation in the new forum, and learn more here.
Logo
  • Support
  • Forum
  • Additional Resources
  • Guides
  • Lens Studio
Sign in

All community posts

Show topics Show all posts
Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Bug in snapchat i want help to fixed
    • shaho-it
    • April 15, 2021 21:44
    1 comment
  • OLC program
    • only_khalifa
    • April 15, 2021 21:04
    0 comments
  • OLC?
    • only_khalifa
    • April 15, 2021 21:01
    0 comments
  • love snap
    • Arne VDB
    • April 15, 2021 20:34
    • Edited
    0 comments
  • 3D CUBED ANIMATION HEAD
    • fxk
    • April 15, 2021 19:38
    0 comments
  • 3D BATMAN Fat Head
    • fxk
    • April 15, 2021 19:37
    0 comments
  • 3D SPIDERMAN HEAD
    • fxk
    • April 15, 2021 19:35
    0 comments
  • 3D Mona Lisa Face
    • fxk
    • April 15, 2021 19:34
    0 comments
  • 3D Chees in face Animation
    • fxk
    • April 15, 2021 19:34
    0 comments
  • 3D Homer Paint
    • fxk
    • April 15, 2021 19:32
    0 comments
  • 3D Alien Head
    • fxk
    • April 15, 2021 19:31
    0 comments
  • The Matrix 3D
    • fxk
    • April 15, 2021 19:30
    0 comments
  • 3D Spartan Helmet
    • fxk
    • April 15, 2021 19:28
    0 comments
  • 3D SAW HEAD
    • fxk
    • April 15, 2021 19:27
    0 comments
  • 3D Alien Fight
    • fxk
    • April 15, 2021 19:26
    0 comments
  • 3D Skull Crown Head v2
    • fxk
    • April 15, 2021 19:25
    0 comments
  • 3D Tutankhamun
    • fxk
    • April 15, 2021 19:23
    0 comments
  • 3D Retro Arcade Head
    • fxk
    • April 15, 2021 19:22
    0 comments
  • 3D Tv Head
    • fxk
    • April 15, 2021 19:21
    0 comments
  • Plague Master 3D Head
    • fxk
    • April 15, 2021 19:19
    0 comments
  • Skull 3D Mask
    • fxk
    • April 15, 2021 19:17
    0 comments
  • Crazy Clown 3D Mask
    • fxk
    • April 15, 2021 19:16
    0 comments
  • among us 3D Head
    • fxk
    • April 15, 2021 19:14
    0 comments
  • Hand Lightning Lenses
    • fxk
    • April 15, 2021 19:13
    0 comments
  • How Spectacles 3 Projection Lens used for 3D reality
    • Saleena John
    • April 15, 2021 16:42
    1 comment
  • detecting camera flip/telling lens studio not to flip output
    • Roman
    • April 15, 2021 16:44
    • Edited
    0 comments
  • Black (Effect) Dark
    • FQE
    • April 15, 2021 14:14
    0 comments
  • Berry (effect)
    • FQE
    • April 15, 2021 14:06
    0 comments
  • 7 Days (Everyday)
    • FQE
    • April 15, 2021 13:58
    0 comments
  • mocha (effect) coffee
    • FQE
    • April 15, 2021 13:45
    0 comments
  • «
  • ‹
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It