The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
Logo
  • Support
Sign in

All community posts

Show topics Show all posts
Show no status All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • am🤩
    • trendalmamlkah
    • November 04, 2020 17:01
    2 comments
  • ev❤️
    • trendalmamlkah
    • November 04, 2020 16:59
    2 comments
  • Chain physics
    • Dennis Windowmaker
    • November 04, 2020 15:36
    5 comments
  • adjusting position of face landmark for eyelid tracking
    • Permanently deleted user
    • November 04, 2020 14:23
    0 comments
  • Creating a color edit filter using something free thats not photoshop
    • Permanently deleted user
    • November 04, 2020 13:52
    1 comment
  • Using Face Landmarks to attach unique eyelash image to eyelids
    • Permanently deleted user
    • November 04, 2020 13:50
    1 comment
  • Nutella catcher
    • Khdesigns2019
    • November 04, 2020 12:15
    2 comments
  • I'm making a game, and I want the character's face to be a live feed of my own face. How do I do this?
    • smithgmh
    • November 04, 2020 11:43
    1 comment
  • SPARKLING BUTTERFLY
    • vaibhavj_20
    • November 04, 2020 11:41
    4 comments
  • SPARKLE
    • vaibhavj_20
    • November 04, 2020 11:38
    4 comments
  • OCTOPUS
    • vaibhavj_20
    • November 23, 2020 09:36
    • Edited
    4 comments
  • "COLLAGE" ... VIDEO along with IMAGE in SAME SNAP
    • vaibhavj_20
    • November 04, 2020 11:30
    • Edited
    4 comments
  • "DELIGHT" ... with added Beauty
    • vaibhavj_20
    • November 04, 2020 11:30
    • Edited
    4 comments
  • Add Bling Effect to Lens?
    • savannahshu
    • November 04, 2020 06:57
    1 comment
  • Unlit
    • Permanently deleted user
    • November 04, 2020 06:45
    2 comments
  • Shadow Flower
    • Permanently deleted user
    • November 04, 2020 06:44
    2 comments
  • View Changes
    • Customer report
    • November 04, 2020 06:23
    1 comment
  • Nutella Game
    • Khdesigns2019
    • November 04, 2020 04:12
    8 comments
  • "Aesthetic Streaks" by Karan Padhiar
    • karanpadhiar21
    • November 04, 2020 03:56
    2 comments
  • rainbow kira kira?
    • Permanently deleted user
    • November 04, 2020 00:21
    1 comment
  • Tokyo Night Lenses
    • Emiliusvgs
    • November 04, 2020 00:01
    2 comments
  • SHARP
    • Munzushka
    • November 03, 2020 18:46
    3 comments
  • Help
    • Samuel_bmoshe
    • November 03, 2020 18:37
    1 comment
  • Eyes cover
    • Fares_316
    • November 03, 2020 17:13
    2 comments
  • Lens studio
    • harmandhiman.13
    • November 03, 2020 15:04
    2 comments
  • Lens studio
    • harmandhiman.13
    • November 03, 2020 15:04
    2 comments
  • Copyrighted with permission
    • Nighttshade97
    • November 03, 2020 15:02
    3 comments
  • walking dead
    • trendalmamlkah
    • November 03, 2020 13:40
    2 comments
  • Pizza
    • Permanently deleted user
    • November 03, 2020 13:24
    3 comments
  • I just want to be appreciated *VIRAL*
    • Permanently deleted user
    • November 03, 2020 07:53
    3 comments
  • «
  • ‹
  • 343
  • 344
  • 345
  • 346
  • 347
  • 348
  • 349
  • 350
  • 351
  • 352
  • 353
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It