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  • A9 new lens for face
    • ahmad_chiway
    • May 13, 2021 20:48
    2 comments
  • A8 new lens for face
    • ahmad_chiway
    • May 13, 2021 20:47
    2 comments
  • A7 new lens for face
    • ahmad_chiway
    • May 13, 2021 20:46
    1 comment
  • Leg Moustache Lens
    • Jorik Rosa
    • May 13, 2021 19:46
    4 comments
  • lens needed
    • None
    • May 13, 2021 16:59
    2 comments
  • Check out Valorous Camera by ViR
    • itsbitw
    • May 13, 2021 15:31
    2 comments
  • heisters | a Lens made by me
    • Permanently deleted user
    • May 13, 2021 13:44
    2 comments
  • Soft body simulation
    • Jorik Rosa
    • May 21, 2021 07:02
    • Edited
    5 comments
  • Soft body simulation Lens with Banana
    • Jorik Rosa
    • May 13, 2021 08:02
    5 comments
  • Hamster Cheek Lens
    • Jorik Rosa
    • May 13, 2021 07:50
    5 comments
  • Triplanar texture mapping
    • Sam Jones
    • May 13, 2021 05:27
    0 comments
  • 3D gask mask
    • creatorwill
    • May 13, 2021 04:31
    9 comments
  • cube world
    • creatorwill
    • May 13, 2021 02:14
    3 comments
  • Eid lens so perfect
    • Hsn4-4
    • May 12, 2021 23:55
    • Edited
    4 comments
  • EID al-Fitr Lens
    • nea
    • May 12, 2021 22:17
    3 comments
  • Tired a lot by making this lens :( TRY!
    • renas_sh95
    • May 12, 2021 21:54
    4 comments
  • Are Blender "Vertex Groups" supported?
    • Michael
    • May 12, 2021 20:45
    • Edited
    5 comments
  • A6 new lens for face black ana white
    • ahmad_chiway
    • May 12, 2021 20:25
    2 comments
  • A5 new lens for face
    • ahmad_chiway
    • May 12, 2021 20:23
    2 comments
  • Charmant
    • Wenstrades
    • May 12, 2021 19:19
    2 comments
  • New "trippy" version!
    • henrytv2
    • May 12, 2021 18:08
    3 comments
  • ML Filters
    • Popul-AR
    • May 12, 2021 17:06
    • Edited
    5 comments
  • Scan Trigger for a Toilet? IT SMELLS!
    • Popul-AR
    • May 12, 2021 17:00
    • Edited
    2 comments
  • hey guys, tried making a lens, do check it out.
    • shravaniman
    • May 12, 2021 14:06
    1 comment
  • Høyre
    • Permanently deleted user
    • May 12, 2021 12:57
    1 comment
  • FAIRY TALES AND MORE
    • Popul-AR
    • May 12, 2021 12:51
    • Edited
    3 comments
  • Lizard world
    • creatorwill
    • May 12, 2021 10:55
    3 comments
  • Wood world
    • creatorwill
    • May 12, 2021 10:55
    9 comments
  • face mesh
    • adskhalifa
    • May 12, 2021 10:38
    1 comment
  • Insights Disappear
    • Jasnoor Singh🔺
    • May 12, 2021 09:59
    6 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

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What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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