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  • Lens with the GlassML
    • Jorik Rosa
    • May 27, 2021 07:17
    4 comments
  • Rain Stopper
    • Jorik Rosa
    • May 27, 2021 07:12
    2 comments
  • Dr Cheryl Pruitt
    • Permanently deleted user
    • May 27, 2021 06:47
    0 comments
  • عدسة
    • Smm1921
    • May 27, 2021 06:21
    1 comment
  • Webbed Net | SnapML
    • Permanently deleted user
    • May 27, 2021 03:08
    1 comment
  • Weather Radar | SnapML
    • Permanently deleted user
    • May 27, 2021 02:11
    2 comments
  • Bluish Orange | SnapML
    • Permanently deleted user
    • May 27, 2021 02:11
    2 comments
  • Create a Snapchat lens with a slider
    • Permanently deleted user
    • May 27, 2021 07:10
    • Edited
    0 comments
  • [AR] Story Telling AR Experience Lens
    • ibra
    • May 27, 2021 01:31
    9 comments
  • Colored Pencil | SnapML
    • Permanently deleted user
    • May 27, 2021 01:08
    2 comments
  • Bandana Cloth Simulation
    • Jorik Rosa
    • May 26, 2021 23:29
    3 comments
  • Green Beads | SnapML
    • Permanently deleted user
    • May 26, 2021 21:22
    2 comments
  • Sequin | SnapML
    • Permanently deleted user
    • May 26, 2021 21:22
    0 comments
  • Pink Frosting | SnapML
    • Permanently deleted user
    • May 26, 2021 21:21
    2 comments
  • try out monky face
    • ahmad_chiway
    • May 26, 2021 20:32
    1 comment
  • J2 try it a new lenses for face
    • ahmad_chiway
    • May 26, 2021 20:31
    1 comment
  • J1 try it a new lenses for face
    • ahmad_chiway
    • May 26, 2021 20:30
    1 comment
  • New Recording Lens
    • Hkhalsa834
    • May 26, 2021 19:46
    2 comments
  • New lens ☺️
    • adskhalifa
    • May 26, 2021 19:36
    3 comments
  • Fifth, Last lens for tonight, SUB me costs nothing and Tell me your suggestion on it !
    • renas_sh95
    • May 26, 2021 19:08
    3 comments
  • 4th Lens of Tonight! Tell me Your Comment & SUB !
    • renas_sh95
    • May 26, 2021 19:07
    2 comments
  • SUBSCRIBE ME! costs nothing, Check Out My New Lens
    • renas_sh95
    • May 26, 2021 19:06
    2 comments
  • Check out my latest lens & Tell me your comment !
    • renas_sh95
    • May 26, 2021 19:05
    2 comments
  • SUBSCRIBE ME! Check Out My New Lens
    • renas_sh95
    • May 26, 2021 19:04
    2 comments
  • My lens problem is not showing in my file
    • athb.almsha3r
    • May 26, 2021 16:54
    • Edited
    6 comments
  • Body
    • Permanently deleted user
    • May 26, 2021 16:05
    1 comment
  • Bronze
    • Permanently deleted user
    • May 26, 2021 15:38
    1 comment
  • Cloth Simulation for Topwear (skinned meshes)
    • Permanently deleted user
    • May 26, 2021 15:23
    0 comments
  • Rain Drops | SnapML
    • Permanently deleted user
    • May 26, 2021 14:13
    2 comments
  • I don’t have a computer
    • myraa.ann
    • May 26, 2021 12:55
    1 comment
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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