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  • rage lens
    • adskhalifa
    • June 03, 2021 11:40
    3 comments
  • new lens
    • adskhalifa
    • June 03, 2021 11:38
    2 comments
  • How to add an image as the lens
    • Permanently deleted user
    • June 03, 2021 10:37
    1 comment
  • Fun Cucumber Lens ( physical chain) is one of the lenses I enjoyed while making it
    • Maha
    • June 03, 2021 10:26
    • Edited
    0 comments
  • color blings (Kira Kira) with a soft glow filter
    • Wasim Ghole
    • July 12, 2021 06:11
    • Edited
    7 comments
  • ๐Ÿ‘ฝ๐Ÿ‘ฝBetter alien mask. With custom eyes now ๐Ÿ‘€๐Ÿ‘€
    • Permanently deleted user
    • June 03, 2021 09:00
    2 comments
  • Jumanah lens
    • Maitham911
    • June 03, 2021 06:49
    3 comments
  • Not Visibility of Business profile
    • Kenok6
    • June 03, 2021 06:38
    • Edited
    7 comments
  • Releasing lenses
    • creatorwill
    • June 03, 2021 06:18
    7 comments
  • My new lens happy Day
    • Krishna Bhagwagar
    • June 03, 2021 04:44
    3 comments
  • Please help me guys :(
    • Pamelarose9179
    • June 03, 2021 04:31
    0 comments
  • help me please I don't understand will they email me to create an account to get payed on spotlight
    • Pamelarose9179
    • June 03, 2021 02:52
    4 comments
  • New Lens "Screamin Demon"
    • sevar
    • June 03, 2021 02:50
    5 comments
  • Naruto frame with beauty
    • mr_dorvi
    • June 03, 2021 02:20
    2 comments
  • Naruto frame
    • mr_dorvi
    • June 03, 2021 02:19
    1 comment
  • Devil and angel
    • mr_dorvi
    • June 03, 2021 02:19
    1 comment
  • Try my cute glasses meme :)
    • Pamelarose9179
    • June 03, 2021 01:05
    0 comments
  • Working on new idea
    • ibra
    • June 02, 2021 23:21
    5 comments
  • Red hearts filter
    • Pamelarose9179
    • June 02, 2021 23:06
    • Edited
    4 comments
  • Black heart crown ๐Ÿ–ค
    • Allie_neff
    • June 02, 2021 22:31
    6 comments
  • Hi guys check my new latest lens it's a 90s tv filter :)
    • Pamelarose9179
    • June 02, 2021 21:40
    6 comments
  • johanna
    • Permanently deleted user
    • June 02, 2021 18:30
    1 comment
  • retro camera | a Lens made by me
    • Permanently deleted user
    • June 02, 2021 18:23
    3 comments
  • Lea
    • Wenstrades
    • June 02, 2021 18:13
    3 comments
  • Become the legendary pirate ''Captain Tanay''
    • tanaykini
    • June 02, 2021 17:37
    7 comments
  • MMA
    • Abdullah0009
    • June 02, 2021 17:09
    2 comments
  • Lenses
    • Ibrahim Modhe
    • June 02, 2021 16:38
    1 comment
  • "No Lenses Found!"
    • Kamel94420
    • June 02, 2021 15:19
    0 comments
  • lenses with most popular Arabic songs added
    • dulimim
    • June 02, 2021 13:52
    1 comment
  • Sound control script
    • dulimim
    • June 02, 2021 13:40
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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