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  • Lens Studio
    • bharath_m28
    • July 10, 2021 12:00
    0 comments
  • CHECK OUT MY LENS! INVERT CYBER
    • yuv1i
    • July 10, 2021 11:27
    3 comments
  • Is This Okay?? Seeing That I’m Not A “Official Lens Creator” As Yet.
    • Itzjustkazz
    • July 10, 2021 11:26
    • Edited
    2 comments
  • Love The Turnout Of This Lens! I Could Never Find Eye Colors That Didn’t Look Weird On So I Drew My Own. This Lens Allow Uses To Choose Or Mix Eye Colors!
    • Itzjustkazz
    • July 10, 2021 11:08
    5 comments
  • LENS DELETED
    • Permanently deleted user
    • July 10, 2021 10:39
    1 comment
  • AL Haij
    • SHOJOON_97
    • July 10, 2021 10:15
    2 comments
  • Elmo - Sesame Street
    • Permanently deleted user
    • July 10, 2021 09:54
    4 comments
  • RC airplane
    • creatorwill
    • July 10, 2021 09:35
    5 comments
  • watching tv | a Lens made by me
    • Permanently deleted user
    • July 10, 2021 09:32
    6 comments
  • UI for user to choose
    • Permanently deleted user
    • July 10, 2021 08:21
    • Edited
    0 comments
  • Rembrandt Face Lense
    • lavishjassal1
    • July 10, 2021 03:04
    3 comments
  • Where is the Static Object Template?
    • Kevin Park
    • July 10, 2021 02:18
    0 comments
  • New Lens Alert 🚨 Perfect Clear Skin with White Teeth
    • Iamroyelle
    • July 09, 2021 23:00
    0 comments
  • Purple Virus (3D head Model)
    • saqib_m55
    • July 09, 2021 21:03
    5 comments
  • Cowboy hat 🤠
    • eren892
    • July 09, 2021 20:46
    4 comments
  • Bot Tracking 2
    • abhinav1285
    • July 09, 2021 20:37
    6 comments
  • Beard ML based lens
    • abhinav1285
    • July 09, 2021 20:28
    1 comment
  • Upload face
    • abhinav1285
    • July 09, 2021 20:25
    1 comment
  • new LENSES TRY out foxxe face
    • ahmad_chiway
    • July 09, 2021 20:01
    2 comments
  • new LENSES TRY out 3face funy
    • ahmad_chiway
    • July 09, 2021 20:01
    1 comment
  • New LENSES TRY out haptr
    • ahmad_chiway
    • July 09, 2021 20:00
    1 comment
  • Lens is not visible under public profile and is not searchable
    • Permanently deleted user
    • July 09, 2021 19:55
    • Edited
    8 comments
  • Random Particle Texture
    • Zach Thomas
    • July 09, 2021 18:57
    2 comments
  • 3D red floral around face
    • saqib_m55
    • July 09, 2021 16:22
    0 comments
  • Lyla Lens Face Bute
    • Permanently deleted user
    • July 09, 2021 14:27
    2 comments
  • Cloth simulation collider
    • Leon The Peon
    • July 09, 2021 12:22
    0 comments
  • Matrix Face
    • lavishjassal1
    • July 09, 2021 07:52
    3 comments
  • Arsene Lupin
    • gkalra321
    • July 11, 2021 09:37
    • Edited
    0 comments
  • Erasing Things Using SnapML
    • Max Sigler
    • July 09, 2021 01:19
    2 comments
  • Normally I’d Use The UI Widget But It Wouldn’t Give The Artistic Feature This Lens Has. I Created All These Buttons Which Gives Users The Option To Mix Any Feature They Like!
    • Itzjustkazz
    • July 08, 2021 23:30
    0 comments
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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