I had some lenses rejected yesterday and wanted to know what I can do to make them available again.
I already sent a message through https://support.snapchat.com/en-US/i-need-help but their automatic response says I might not get an answer at all.
The lenses rejected have been in use for a few months and were published as hidden. They were created by me to be used by my co-workers on our video conferences. Yesterday I updated them and tried publishing them as publicly visible, which got them rejected. Now they won't approve the lenses even when I try updating them again as hidden. The lenses use copyrighted material owned by the company I work to, but were published under my personal Snapchat account.
Anyone has any tips on how to get my lenses approved or other means of contacting Snapchat Team?
Thank you all in advance
Please sign in to leave a comment.