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Project was not opened! !extractDataFiles:No data and scene file missing

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a_ij
Snap Lens Network Member Lens Studio Team

Hello everyone,

 

Today I tried to open two of my len studio files, and I am getting this error

Project was not opened! !extractDataFiles:No data and scene file missing

I guess there is a file called "Project.data" and I cannot find it, so it suddenly disappeared 

Is there anyway to fix my problem ?

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    Niko Hestia
    Snap Lens Network Member Lens Studio Team

    Usually project.data is contained in the folder where you find your lens file.  Did you move out the lsproj?

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    a_ij
    Snap Lens Network Member Lens Studio Team

    No, I didn't touch the files

    Today I wanted to open the file and I found out that the project.data disappeared

     

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    SirQu3ntin
    Snap Lens Network Member Lens Studio Team

    Hey a_ij

    Did you find your project?

    If not maybe the project was automatic saved and you can use it. Click here on how to access the auto saved projects.

     

    Cheers,

    SirQu3ntin

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    qm.to
    Snap Lens Network Member Lens Studio Team

    did you find a solution?

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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

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Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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Happy creating!

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