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Lyft being rejected

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Oscartofte
Snap Lens Network Member Lens Studio Team
  • Edited

Hello, I have this problem here.

I had uploaded a filter with the text "Lyft tid min broder" (translated: "Lyft time my brother") and two little Lyft cans on the cheeks. 

After a period of time, my filter got rejected because of: "This Lens contains content that encourages or glamorizes dangerous behavior or illegal activity. Lenses that glorify substance abuse or promote the consumption of drugs, alcohol, or tobacco are prohibited"

In fact, the product "Lyft" is small nicotine pouches and does not contain tobacco. Is there any way that I can keep my filter on the platform, or is the hope out?

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    Maxime
    Snap Lens Network Member Lens Studio Team

    Hi Oscartofte !

    It's normal that your lens is refused, even if "Lyft" doesn't include tobacco, your lens glamorizes the fact of smoking.
    This is not part of Snapchat and Lens Studio's policy.
    But if you want you can contact the Lens Studio team at Lensstudio-support@snapchat.com.

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    SirQu3ntin
    Snap Lens Network Member Lens Studio Team

    Yes as maxime already said it against the guidelines as it kind of supports smoking etc :/

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    Permanently deleted user
    Snap Lens Network Member Lens Studio Team

    Hi

    I have same question. And i'm facing same problem. Please guide me. 

    Thanks sportshoesnow

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