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Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!
Is this issue causing Lens Studio to crash?
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Version
Graphics
Follow the next steps to help us solve your issue:
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Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
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Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
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Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
You can go back to the Lens you made if you still have the Project file. if you don't you cannot change the name or update the lens but if you do just open the file and when it opens change the name from Project Info press submit bottom left. After "Publish" Lens again but this time it'll give you the Update option.
Hello Mannat!
You can change the Lens Name only if you have the Project saved on your computer.
Simply open the Project again > Go to Lens Settings > Change the Name.
Then Publish Your Lens, It would ask to Update The Existing "Old" Lens Automatically.
Just hit Submit, Wait for it to get Published and there you go!
Feel Free to Hit Me Up if any there's any problem.
Happy Lens Making,
Ck Cheema