No lens views, although my other lens have good numbers
Hi
I uploaded a lens few days back (almost 15 days), but it has not got any views. Although my other lenses have good amount of views.
Same marketing and sharing was done for all the lenses, and I am sure the minimum threshold count must have been surpassed.
Further, on the safe side, I did multiple updates to refresh only, but of no use. Last updated on 11th June.
Do you have any idea why is this happening ?
LENS Link : https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=1482ddeb41af41f581704f32e202170b&metadata=01
LENS ID : 51c10df7-f0fd-4916-82c1-a6ed300d5bd5
For me, it always takes a bit to update
Hi Noah
Thanks for responding. For me it has been more than 15 days, this specific lens is not getting stats. For all other lenses, the stats are growing within a day when they were made.
How much time do you wait generally though..
Hi Piccadilly,
The statistics on My Lenses are updated once every 24 hours and they need to reach a tally of "5" in each Views, Scans and Shares before they are visible at all.
If you can give us the Lens ID we can see if there are any issues with the Lens. The link you gave me goes to a "Tom and Jerry" Lens, while the one in your screenshot is called "Stay Safe." Which one are you referring to? If we can get the Lens ID we can make sure it is the right one.
Cheers,
Neha
Hi Neha
Thanks for pointing out. I have updated the link and lens id in my post above.
This is quite useful information you have shared that the count needs to be 5 in each category - Views, Plays and Shares. I thought it was only for views, as I read somewhere else.
I recently did check again today and saw that shared count was quite low, due to which none of the stats were visible. Now since shared count has crossed the threshold, other stats of views/plays are showing with increasing trends.
Regards
I'm using the same lenses to capture my marketing poster by gorevity.I think this is the best feature Snapchat has ever developed.