Hi guys, i have ran into a problem or glitch.
My lens has been in review for a few days now (Face Nationality). I am afraid because i have two other lenses which is also stuck on the 'in review' status and it has been like this since 21st January 2020; i don't want the same to happen to this lens and hopefully there is a way it can be set to LIVE without loosing my current views.
Can someone help me please? :(
Thanks,
Best regards.
What system are you using?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
No one is answering any of my questions!?
No there isn't a way to publish a lens again with the same views as before all you could do is update the existing lens
Hi Aleks Brzoska,
We can take a look at the Lenses stuck in-review so you can preserve the stats if we are able to approve. Please look out for an email from Zendesk where I will ask you for Lens names and IDs!
Cheers,
Neha