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Removed for copyright (mistake?)

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nolan_742
Snap Lens Network Member Lens Studio Team
  • Edited

Recently two of my lenses got rejected one for crude humor which I understand, but the other one confused me. A while back I got requests to make lenses for the schools in my area and they were a big hit. But I just realized that one got rejected "This submission contains trademarks, products or brand imagery owned by Snap Inc." 

I'm not sure why this happened maybe there was a little confusion. The issue doesn't really bother me that much but I was wondering if there was a way to get it un rejected. 

I will attach the preview for the lens. 

If anyone could help me out with this that would be great, thanks.

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    Neha Talreja
    Snap Lens Network Member Lens Studio Team

    Hi nolan_742, 

    We can help you identify the issue once we take another look at the complete Lens details. Please look out for an email from Zendesk where I will ask you for the Lens name and ID. 

    Cheers,

    Neha 

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    nolan_742
    Snap Lens Network Member Lens Studio Team

    Thanks for the help, will do.

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    brittttt_g
    Snap Lens Network Member Lens Studio Team

    @...

     

    Hello,

    I had a lens on snapchat that was in review for a very long time. It is now back up and it is renamed 'hh' and is a completely empty filter. I worked very hard on this filter please help me get it back.

    lens ID: 3695d59d-b289-4c33-a8b0-766fd49badf1

     

    This is what it looks like now (below)

     

    This is what it looked like before (below) 

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    Permanently deleted user
    Snap Lens Network Member Lens Studio Team

    I think you need to understand about copywrites process of lens studio you can learn about it from here and then make lenses carefully.

     
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