I made a chanel filter and it was one of my most popular lenses, but it recently just got removed by snapchat because violation of copyright. Im very very frustrated because snapchat took mine down but I see many other creators that also have the chanel logos that are still up. Why take mine down after it being up for so long but still continue to have other creators up with literally the same stuff. It's unfair.
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
hey! this might help you,
If any of your lenses got removed and you think there's nothing wrong, just consider contacting the support team, and they'll help you easily.
All you have to do is send a support ticked and mention your lens name and "id" and you'll get help asap.
where can i call them from, ive looked them up but nothing pops up.