Hello guys,
So I've done two hand painting lenses with pretty good views but since the hand template was out I discover that almost all my android viewers can't try this lens so now it's still don't work but with both my Samsung S8 and iphone 7... so my two lens just don't work even though it's working well in the Lens studio :(
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Graphics
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hi mrtolien,
We can help you out with this issue with some more information. Please look out for an email from Zendesk asking for more details!
Cheers,
Neha
Hi, Im having the same issue with my hand painting lens. Works in Lens Studio but not on my iPhone X.
Hi allChuckdup,
Can you describe more what seems to be the problem?
If you'd like to report a bug, please let them know at lensstudio-support@snapchat.com
Make sure to include as much information as you can, and also the project file.
Hey Guys,
I updated the hand eraser project file to works with the latest Lens Studio and Snapchat.
Here is the project file it should fix all the problems.
Project: https://storage.googleapis.com/snapchat-lens-assets/f1a09194-f02d-43ed-92b8-62e843179ff0/lensStudio/Twitch/LSTwitch_HandEraser.zip
Let me know if you still have any problems.
Cheers,
Amir.
How do you make a hand painting lens? Are you instantiating prefabs on update at each hand position?
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I also faced the issues regarding the hand paints lens as you can seehere but then I solved its errors.
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