I've created a 'marker' lens and it successfully pushed the animation to my Phone (Snapchat), but the second it pops up from the marker image, it stops the animation and disappears.
However, I still see the Marker Lens icon in the row of lenses, but when I tap it, the lens disappears again the second after it starts.
What could I be doing wrong?
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Graphics
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Feel free to upload to google drive and i will take a look for you.
Thanks n-mikael! Here is a WeTransfer link (I couldn't get it on Drive for some reason...): https://we.tl/t-PZLIZHUOgm
Hi,
Thank you for uploading the file,
Can you please upload the full project file as a zip
Looking forward to help you Laurens van Beers.
Hi n-mikael, thank you so much! Here is the project file: https://we.tl/t-MYuh6ilHSA
A person aka Chris Editing will check out your project later today,
He knows the marker template more than me.
Hey Laurens van Beers
After importing your animation into the marker template 2 things noticed immediately.
You said when the animation started it would end immediately. So either the fbx file animation on your keyframe or timeline will need to be extended or the timer on the lens studio script needs to be adjusted. I'll see if I can adjust the script to help you fix it.
Alright Laurens van Beers
I've attached the lens studio project and steps on how to adjust the steps
https://we.tl/t-wzKuqaV69G
Thank you so incredibly much! This is just perfect. :)