Thanks for submitting your Lens "Du3a". Unfortunately, it violates our guidelines and has been rejected. Please note that if you were updating an existing lens, the previous version is still live.
Reason for rejection:
Contains Snapchat username(s)
The name of the lens has been changed to another name and the same message I received is rejected?
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hi Abu,
I'll follow up with you in another thread to see why your specific Lens was rejected.
Cheers,
Kaitlyn
i am facing the same problem i have tried many times wih different lens name but at first it is live but suddenly after sometimes it gets rejected and says Contains Snapchat username(s) what should i do.. please help me
Hi snapsimar,
Happy to look into this further for you. Be on the lookout for a Zendesk email where can further discuss your situation.
Cheers,
Kaitlyn
Can I use a bitmoji as my lens icon or will it be rejected?