Using Lens Studio on my Macbook. I am trying to download a character from Mixamo

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David P
Snap Lens Network Member Lens Studio Team

Using Lens Studio on my Macbook. I am trying to download a character from Mixamo and whenever I drag the file (.fdx), the lens studio crashes. Is it the wrong file type that i'm dragging into the studio?

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    Kaitlyn Benitez-Strine
    Snap Lens Network Member Lens Studio Team

    Hey David,

    Lens Studio only supports the FBX and OBJ file formats at this time. If you are still running into an issue importing an FBX file from Mixamo though, it could be related to this issue we're currently looking into.

    Best,
    Kaitlyn

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