Hey, since I don't have much experience in 3D I decided to create a 3d character in adobe fuse cc and then upload it to mixamo.com where you can animate the characters. I downloaded the new animated 3D file as a ".fbx" but when I import it into Lens Studio, Len Studio crashes.
Has anyone else used mixamo with lens studio?
Thanks
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey Sheila,
I wanted to let you know we are actively looking into this issue and will come back if we need additional information to help fix the problem.
Best,
Kaitlyn
Wondering if this issue was ever solved? I was about to try this, but not going to waste my time if it is a lost cause.
I also have an avatar of myself in .fbx format that I use inside of High Fidelity in VR, and I was able to successfully import it, but the textures wouldn't come over. They were just the pink/black checkers.
I'd like some guidance on this. My email is welschs@gmail.com ... But yeah! I would like to see a successful integration of a Mixamo character into Lens Studio. I know they can get low enough poly to be imported.
sorry for hijacking the thread, feel free to reach out to me directly. Thanks!
I have the exact same issue as Topher. For models I've made myself or downloaded from the internet. Their texture never gets imported properly and they're always pink/black. Sucks
Hello Topher,
I explained the problem in another thread here.
Best,
Amir.
Hey Everyone,
We have since improved Lens Studio to allow for easier FBX export from popular libraries including Mixamo.
If you haven't already, please do download the latest version of Lens Studio here and let me know if you're still running into issues working with Mixamo exports.
Thanks,
Kaitlyn