The forum on this site is closed for new comments and posts. Continue the conversation in our Snap AR Discord server.
شعار
  • Support
تسجيل الدخول

كل منشورات المجتمع

إظهار المواضيع إظهار كل المنشورات
إظهار الكل الكل المُخطط غير المخطط مكتمل تم الإجابة عليه بدون حالة الترتيب حسب المنشور الأحدث المنشور الأحدث النشاط الحديث الأصوات التعليقات
  • Recieved a notification from Team Snapchat
    • Neel's Music Corner
    • 16 نوفمبر، 2018 10:24
    2 تعليقات
  • Labels as textures
    • ashley fletcher
    • 16 نوفمبر، 2018 09:49
    2 تعليقات
  • Get the user’s name
    • Deb Catalano
    • 15 نوفمبر، 2018 23:32
    3 تعليقات
  • How to get Lens studio to work with Cam Link Software
    • Twittlescos
    • 15 نوفمبر، 2018 21:35
    1 تعليق
  • Masking Texture
    • ashley fletcher
    • 15 نوفمبر، 2018 13:23
    2 تعليقات
  • Lunosaur
    • Dylon Fiala
    • 15 نوفمبر، 2018 08:19
    0 تعليقات
  • Cool concept - New Years Countdown Lens that changes overtime
    • Brandon / Apoc
    • 15 نوفمبر، 2018 06:25
    • تم التحرير
    1 تعليق
  • Is it possible to place multiple prefabs on surface tracker?
    • Permanently deleted user
    • 14 نوفمبر، 2018 23:32
    2 تعليقات
  • Creating a Lens for iPhone X
    • Permanently deleted user
    • 14 نوفمبر، 2018 16:22
    3 تعليقات
  • My Lenses UI Design Idea
    • Jppirie
    • 12 نوفمبر، 2018 19:16
    1 تعليق
  • Newly "Live" lens from Studio not showing on the Snap Camera search?
    • Permanently deleted user
    • 15 نوفمبر، 2018 12:18
    • تم التحرير
    19 تعليقات
  • How to Move 2D picture without scaling the size? How to do Hand Recognition?
    • Permanently deleted user
    • 12 نوفمبر، 2018 09:28
    4 تعليقات
  • How to clone out a facial feature
    • kriptk
    • 12 نوفمبر، 2018 02:46
    • تم التحرير
    3 تعليقات
  • my pairing isn't working with snapcode
    • Permanently deleted user
    • 11 نوفمبر، 2018 22:47
    2 تعليقات
  • Replace Camera Input & Tracking
    • Tom MD
    • 11 نوفمبر، 2018 12:35
    2 تعليقات
  • Multi segmentation in one lens
    • Permanently deleted user
    • 10 نوفمبر، 2018 15:41
    7 تعليقات
  • RAM Displays as 0.00 in settings
    • Chris
    • 9 نوفمبر، 2018 15:14
    1 تعليق
  • Lense's Network Connectivity
    • wesa aapro
    • 8 نوفمبر، 2018 13:43
    4 تعليقات
  • 2D Animation: Importing PNG Sequence for best quality
    • Permanently deleted user
    • 7 نوفمبر، 2018 21:02
    3 تعليقات
  • Add an interactive tap to an Image Marker project
    • Permanently deleted user
    • 7 نوفمبر، 2018 20:13
    2 تعليقات
  • I tried a feature which morph my and my partners face and the result was our future baby. How can I try it again?
    • Permanently deleted user
    • 7 نوفمبر، 2018 04:11
    1 تعليق
  • Keep My Lenses Private
    • Mohammed Alumairi
    • 6 نوفمبر، 2018 15:47
    3 تعليقات
  • LouisVuittonColor2- Using segmentation now the colored print won't cover your face!
    • Blakeb056
    • 5 نوفمبر، 2018 03:47
    0 تعليقات
  • How do I save a lens without publishing it?
    • xx.elsan9
    • 3 نوفمبر، 2018 07:01
    1 تعليق
  • Keeping a 3D static object to-scale?
    • Permanently deleted user
    • 2 نوفمبر، 2018 17:41
    • تم التحرير
    5 تعليقات
  • Physics
    • ashley fletcher
    • 1 نوفمبر، 2018 14:32
    11 تعليقات
  • Display "shop now" on lens and direct to my website
    • Permanently deleted user
    • 1 نوفمبر، 2018 14:19
    3 تعليقات
  • Bubbleface
    • Anrick
    • 1 نوفمبر، 2018 00:55
    0 تعليقات
  • Try my MONEY MOUTH lens (make dollar bills fly out of your mouth, haha)
    • Justin Melillo
    • 31 أكتوبر، 2018 18:08
    1 تعليق
  • How to scale uniformly?
    • Chris
    • 31 أكتوبر، 2018 03:46
    3 تعليقات
  • «
  • ‹
  • 512
  • 513
  • 514
  • 515
  • 516
  • 517
  • 518
  • 519
  • 520
  • 521
  • 522
  • ›
  • »

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It